Food Prep/Cook

Shell (Triumph Energy Corporation)•New Albany, OH

2d•Onsite

About The Position

The delivery of fast, friendly, profitable customer service in a safe and clean site that consistently provides superior customer satisfaction and serves the long term interest of Triumph Energy through established principles, proper procedures, and sound business judgement. It is expected that the Food Prep/Cook will demonstrate a high degree of proficiency and consistency in each of the following performance areas: Customer Responsiveness, Technical Skills, Team Player, and Personal Effectiveness. The Food Prep/Cook must be highly adaptive and must be able to manage change. The Food Prep/Cook must also be supportive of company programs and policies and projects that support to co-workers and direct reports. Greater emphasis will be placed on their performance in developing personnel. Successfully achieving the objectives of the position requires the effective execution of the following responsibilities.

Requirements

Ability to lift and carry cases of merchandise such as soft drinks, beer, bags of ice, and groceries, etc. (Up to an approximate weight of 25 pounds).
Have the ability to frequently bend, stoop and reach in order to reach safe drops, under and over counter supplies and goods, Make changes to outside reader board, etc. Must be able to use arms above head/shoulder level.
Climb a ladder or step up to reach supplies in overhead area. Use arms above head/shoulder level.
Stand for periods up to eight hours.
No felony convictions

Responsibilities

Provide quick service (efficient)
Courteous to the customer
Demonstrate enthusiasm and energy
Neat and in uniform
Able to handle stress even during peak periods
Flexible behavior
Practice the “GUEST” approach
Basic arithmetic
Reading and writing
Counting money and credit tickets (If Needed)
Operating register and other P.O.S equipment- lottery, credit cards
Collecting data
Stocking and Cleaning
Building displays
Suggestive selling
Food preparation
Positive attitude
Viewed as trustworthy and dependable by peers
Accepts responsibility and follows through
Motivated
Recruiting employees
Role model for new employees
Assist in training
Able to relate well with all levels of management
Value oriented with good work ethic
Flexible to change
Demonstrate self-confidence
Detail oriented
Prioritize duties according to business needs
Good communication skills verbal and written
Able to tolerate fast pace environment
Perform maintenance duties as necessary, i.e. cleaning windows, mopping floors, painting, cleaning the lot, cleaning restroom facilities, etc.
Aid and assist customers at fuel island- Including performing full service duties for disabled customers at the fuel island.
Operate all safety equipment, i.e. emergency cut off switch, fire extinguisher, etc.
Operate all store equipment including cash register, adding machine, telephone, coffee dispenser, fountain machine, etc.
Read and write English.
Must have the ability to communicate effectively with customers and co-workers.
Ability to work alone and capable of summoning personal assistance during all medical emergencies.