Food Prep Assistant

Circle K•Rochester, NH

6d•Onsite

About The Position

The Food Prep Assistant position is a part-time role responsible for ensuring food items are prepared according to menus and recipes, maintaining food safety standards, and providing excellent customer service. This role involves food merchandising, maintaining facility cleanliness, assisting with financial and staffing controls, and adhering to internal and external controls. The position requires performing duties with minimal supervision and contributing to team effort. The work environment is primarily indoors but includes outdoor tasks, with potential exposure to temperature extremes and noise. Reasonable accommodations are available for individuals with disabilities.

Requirements

Minimum age of 18 years old.
High school diploma or equivalent plus 6 months to 1 year of retail store or food service work experience or an equivalent combination of education, training, and work experience.
Knowledge of basic business and customer service principles including planning and organizing, resource management, and leadership skills.
Ability to communicate information and ideas in a clear and understandable manner.
Ability to deal with customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled including arriving to work on time.
Ability to accurately operate a variety of equipment that may include hot or cold or beverage dispensers, grills, ovens or fry stations and other machines or tools.
Ability to perform essential duties and physical functions described below.
Ability to work in the conditions described below.
Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors.
Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels).
Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
Ability to grasp, reach, and manipulate objects with hands for the entire shift. (Handwork requires eye-hand coordination.)
Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).
Able to reach overhead for objects.
Ability to bend and twist at the waist.
Ability to communicate orally.
Ability to operate a cash register and/or computer keyboard.
Ability to stoop, kneel, squat, bend, push, and pull.
Ability to work alone.
Be exposed to occasional noise.
Ability to stand and/or walk for an entire shift.
May require climbing a ladder to store and retrieve materials or place and remove signs.

Responsibilities

Complies with company guidelines for maximizing sales, profitability, and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed, and priced correctly.
Completes build-to’s for ordering/purchasing merchandise.
Maintains inventory by checking in delivery, pricing items, and stocking merchandise according to schematic.
Validates deliveries by verifying invoices, reviewing discrepancies with the Store Manager, and delivering outdated merchandise to the Store Manager.
Prepares displays by assembling, dating, and price marking in-store displays.
Rotates food items, monitoring quality and freshness measures to protect customers from illness.
Monitors and maintains the food preparation area and display cases to attract and retain customers.
Assists in training new associates, with an emphasis on excellent customer service, when necessary.
Monitors and organizes inventory to prevent stockouts.
Uses and coaches food service staff on suggestive selling and other techniques to maximize sales.
Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage.
Prepares and ensures food items are prepared according to menus and recipes with proper weights, holding times, and temperatures; practices and ensures safe food handling procedures are followed.
Provides prompt, excellent customer service in a courteous, friendly, and attentive manner.
Greets customers as they enter the area and thanks customers as they leave.
Resolves or assists to resolve routine customer concerns within established guidelines.
Reports to work on time and follows the dress and appearance code.
Prepares and serves quality food and beverages to satisfy customer needs.
Maintains a safe and clean work environment by complying with procedures, rules, and regulations.
Sweeps and mops floors, dusts and/or washes windows, counters, displays, store areas, and bathrooms.
Picks up and disposes of trash, litter, or debris.
Inspects store facilities and equipment for safety, cleanliness, and proper working order.
Cleans and checks equipment including coffee machines, grills, fry stations, refrigeration units, and other machines, tools, and work aids.
Notifies the Store Manager of any inventory or operating discrepancy.
May receive and sign vendor deliveries and verify quality and quantity of product.
Follows vendor check-in procedures and accounts for quality and quantity of product received.
Follows Company and/or brand guidelines for product breakage or spoilage.
Supervises the activities of food prep employees in the absence of the Store Manager.
Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct, and performance standards.
Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or reassign duties of employees.
Assists with scheduling and assigning duties to Restaurant employees.
Assists with counseling of employees and provides feedback to help employees improve performance.
Follows and ensures food prep employees follow all government laws, health and safety codes, food brand inspection standards, and Company policies, procedures, and standards.
Seeks guidance from the Store Manager and/or appropriate management areas about legal questions or obligations.
Assists the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets.
Reports all incidents (employee or customer injury, theft, property damage, improper sanitation or waste disposal, etc.) to the Store Manager.
Reports any situation in which unsafe, unlawful, or unethical conduct is or might be occurring.
Prepares or assists in the preparation of periodic sales, product, and operating reports as directed by the QSR Supervisor.
Attends job-related meetings (may be required to work irregular hours).
Maintains intradepartmental work flow by fostering a spirit of cooperation.
Complies with company policies and procedures.
Contributes to team effort by accomplishing related results as needed.
Performs all duties with minimal supervision.
Performs other duties as assigned by the Store Manager.
May take inventory of supplies and equipment.
Takes inventory of stock to identify items to be reordered or replenished.
Reviews and verifies employee paperwork and timekeeping records to ensure accuracy and completeness.