Food Partner (PT)

Rock City Enterprises•Lookout Mountain, GA

8d•Onsite

About The Position

Rock City Gardens, a one-of-a-kind natural attraction known for breathtaking views, ancient rock formations, and beautiful gardens, is seeking enthusiastic and service-oriented individuals to join our Food & Beverage team. The Food & Beverage Partner serves as a frontline ambassador for Rock City Gardens, delivering memorable dining experiences that enhance each guest’s visit. Whether assisting with quick snacks or full meals, this role plays a vital part in supporting daily food operations while upholding the organization’s Culture of Excellence.

Requirements

Previous food service experience preferred but not required.
Willingness to receive training and develop new skills.
Ability to obtain ServSafe Food Handler Certification.
Ability to display a professional, polite, and engaging image to guests and partners.
Effective verbal communication skills in one-on-one and small group situations.
Ability to read and understand operational documents.
Ability to work effectively in a fast-paced, team-oriented environment.
Basic math skills, including the ability to add, subtract, multiply, and divide using units of American money.
Ability to provide a flexible schedule, including nights, weekends, holidays, and special events as needed.

Responsibilities

Deliver excellent guest service to internal and external customers in alignment with the organization’s mission, culture, and values.
Model appropriate guest and partner interactions at all times.
Actively engage guests and promote menu items through up-selling to grow sales.
Work across all Rock City Gardens food and beverage locations as assigned.
Prepare and serve food in accordance with established recipes, portion standards, and quality expectations.
Operate the cash register and Point-of-Sale (POS) system, including opening and closing procedures and daily deposits.
Assist in checking and recording food temperatures as required.
Follow all health code, food safety, and sanitation guidelines to maintain a high health inspection score.
Maintain cleanliness and organization of the dining room, back-of-house areas, and exterior grounds.
Ensure work areas are properly stocked, clean, and organized.
Maintain portion control and food quality to minimize waste and loss.
Work collaboratively with team members to support efficient operations.
Adhere to all company policies and procedures.
Perform other duties as assigned by management.