Food Outlet Manager
Great Wolf Lodge•Scottsdale, AZ
•Onsite
About The Position
The Food Outlet Manager leads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition. The Manager is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies.
Requirements
- High School diploma or equivalent experience
- 1+ year supervisory experience in a food/restaurant setting
- Demonstrated ability to effectively resolve conflict
- Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
Nice To Haves
- Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment
- Excellent customer service skills
- Positive attitude
Responsibilities
- Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions
- Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met
- Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions
- Point of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policies
- Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders
- Ensures balance of registers and daily reporting of financials
- Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair
Benefits
- Paid Time Off policy
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
