Food & Merchandise Team Lead

MSG Entertainment Holdings • New York City, NY

4d

About The Position

The Team Lead F&B is responsible for managing the overall operation of the designated stand and supervising employees during events.

Requirements

• Should have at least 2-3 years of supervisory or lead experience in food service.
• Must have New York City Food Protection Certificate along with previous experience in training, food and beverage sanitation requirements, equipment operation and liquor laws.
• Food operations/service preferred in accordance with NYC Board of Health regulations.
• Experience resolving inventory discrepancies.
• Must have exceptional interpersonal skills and be people oriented.
• Commitment to providing a high-quality service experience for guests from team and themselves.
• Must be able to multi-task and prioritize in a deadline-oriented environment.
• Possess exceptional attention to detail and strong follow-up skills necessary.
• Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics.
• Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency.
• Skilled at working collaboratively and in a team environment.
• Strong interpersonal skills.
• Ability to lift up to 50lbs and pull up to 75lbs.
• Must be available to work a flexible schedule mostly nights and weekends, holidays required.

Responsibilities

• Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents.
• Opens and closes concession stands and supervises employees throughout the length of the event.
• Manages the overall operation of the designated stand in accordance with company policies/procedures.
• Conducts monthly audits, daily inventory and trains and motivates staff.
• Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity.
• Provides necessary staff development and training in NYC Board of Health and company standards to ensure a high-quality product is maintained.
• Responds to oral feedback from guests on food quality and service.
• Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Board of Health standards.
• Participates in meetings as deemed necessary.
• Ensures all safety rules and regulations are followed.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed