Food/Fuel Desk Team Leader
About The Position
The Team Leader supports daily operations and helps lead team members during assigned shifts. The role works closely with other Team Leaders, Assistant General Managers, and General Managers to provide excellent guest service, maintain operational standards, and keep the workplace clean and organized. Team Leaders may support Fuel Desk or Food Service operations. Food Service Team Leaders may start in a specific kiosk, such as Subway, Pizza Hut, Cinnabon, Caribou, or Deli, and may assist other food concepts as business needs require. Fuel Desk Team Leaders support front-end operations and help oversee store merchandising and porter responsibilities. The position is trained to perform all duties completed by the team and is additionally responsible for directing operations in the manager’s absence and ensuring company standards are followed. Compensation is $17.50–$20.50 per hour, based on experience.
Requirements
- Must be at least 18 years old and have a high school diploma or equivalent.
- Ability to read and understand checklists, manuals, and operational procedures.
- Ability to use company technology and systems as directed.
- Ability to cross-train and work in multiple departments or food concepts.
- Ability to quickly and accurately operate point-of-sale systems.
- Strong communication and teamwork skills.
- Ability to work in a fast-paced environment.
- Must be able to work a flexible schedule including a minimum of two nights per week, rotating weekends, and some holidays.
Nice To Haves
- Supervisory or leadership experience is preferred, but not required.
Responsibilities
- Direct daily operations during assigned shifts in the absence of management.
- Help supervise, train, coach, and motivate team members.
- Ensure assigned tasks and shift responsibilities are completed accurately and efficiently.
- Support shift coverage, employee breaks, and shift changes.
- Assist with opening and closing procedures for Fuel Desk and Food Service operations.
- Ensure food kiosks are cleaned, stocked, and properly closed at the end of the shift.
- Verify required food preparation, cleaning, temperature logs, and safety procedures are completed.
- Help oversee merchandising, stocking, cleanliness, and porter responsibilities throughout the store.
- Maintain fast, friendly, and accurate guest service.
- Ensure compliance with company standards, food safety guidelines, health regulations, and safety policies.
- Assist other kiosks or departments as needed based on business demands.
- Accurately operate all point-of-sale systems and company technology.
- Work cooperatively with all team members and departments.
- Demonstrate professionalism, dependability, and respect for a diverse team and guest population.
- Complete all other duties as assigned.
Benefits
- Weekly pay
- 401(k) with company match
- Paid Time Off
- Premium pay for overnight shifts
- Opportunities for wage increases after certifications and annual merit reviews
- Scholarship opportunities for recent graduates and children of team members at select locations
- Employee Assistance Program
- Coffee Cup Wellness Program
- Team recognition rewards
- Free birthday meal
- 50% shift meal discount
- Referral bonuses
- Years of Service gifts and bonuses
- Free coffee and fountain drinks while on shift
- Corporate Coaching for personal and professional growth
- Company-sponsored health plan for full-time team members
- Health Savings Account for full-time team members
- Vision insurance for full-time team members
- Dental insurance for full-time team members
- Life insurance for full-time team members
- Flexible Spending Accounts for medical and childcare for full-time team members
- Short-Term Disability coverage for full-time team members
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
