Food Equipment Service Technician

NW Recruiting Partners•New York, NY

5d•Onsite

About The Position

The Food Equipment Service Technician diagnoses, repairs, and maintains commercial food equipment for customer locations in NYC and Long Island. This is a hands-on, independent field role that typically involves traveling from home to customer sites and working with minimal supervision. The technician provides customer service, documents service work and equipment condition, maintains a clean and organized vehicle, manages inventory, participates in an on-call rotation, and works overtime as needed. Training is held at the corporate headquarters in Troy, Ohio.

Requirements

At least 2–3 years of practical experience servicing commercial food equipment, including cooking, warewashing, bakery, retail, and weigh/wrap equipment.
Strong troubleshooting skills with electrical and mechanical systems.
Valid driver’s license with 4 points or less on record.
Ability to travel daily to customer locations.
Ability to read schematics and technical diagrams.
Willingness to attend training at the corporate headquarters in Troy, Ohio.
Excellent communication and customer service skills.

Responsibilities

Troubleshoot, diagnose, and repair commercial cooking, warewashing, bakery, retail, weigh/wrap, and refrigeration equipment.
Work independently at customer locations with minimal supervision, typically traveling from home to the customer site.
Provide exceptional customer service while meeting or exceeding productivity and service goals.
Accurately document service activities, parts usage, and equipment condition.
Maintain a clean, organized work vehicle and manage inventory effectively.
Participate in an on-call rotation and work overtime as needed.