Food Court Lead

Festival FoodsHolmen, WI
Onsite

About The Position

Join Festival Foods as a Food Court Lead! Reports To: Food Court Manager Love the fast pace of a restaurant, food service, or fast food environment? Ready to take the next step in your culinary career? As a Food Court Lead at Festival Foods, you'll play a key role in creating a welcoming, well-run food court experience. From fresh-brewed coffee to delicious pizza, Asian cuisine, and popcorn, you’ll help ensure our guests enjoy every bite. If you’re passionate about teamwork, guest service, and food quality, this is the role for you!

Requirements

  • Experience in food service, fast food, restaurant, or as a line cook, chef, or server preferred.
  • Strong leadership skills with the ability to coach and inspire a team.
  • Excellent communication and problem-solving abilities.
  • Knowledge of safety procedures and kitchen equipment, including slicers, fryers, ovens, and mixers.
  • Ability to work flexible shifts, including nights, weekends, and holidays.

Responsibilities

  • Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
  • Work alongside food service associates to ensure smooth daily operations.
  • Assist the Food Court Manager with scheduling, inventory management, and achieving sales goals.
  • Help guests find their favorite Caribou coffee, pizza, or popcorn, answer questions, and resolve concerns with a smile.
  • Ensure high-quality food, accurate pricing, and well-stocked inventory.
  • Train and mentor associates, reinforce company values, and keep energy high in a fast-paced environment.
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
  • Other duties as assigned

Benefits

  • 15% off grocery purchases for you and your immediate household
  • Weekly Pay & Premium Pay
  • Part-time store associates are paid a $1 premium per hour on Sundays and select holidays.
  • Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling
  • Vision & Dental Insurance
  • 3 weeks of paid parental leave
  • Fitness reimbursement program offering savings off of fitness membership fees
  • EAP (Employee Assistance Program)
  • LEAPCare Care Coaches
  • 401(k)
  • Annual discretionary match for 401(k)
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