Food Court Cashier (FT & PT)

Hollywood Casino Perryville • Perryville, MD

4d

About The Position

The Food Court Cashier greets and assists guests at a quick-service food counter, takes and serves orders, processes payments, and helps maintain a clean, sanitary, and well-stocked service area. The role includes following TIPS training to monitor alcohol intake, promoting food and beverage marketing events, and completing opening and closing duties as needed. Team members are expected to provide consistent customer service, maintain regular attendance, and follow the company appearance policy.

The position requires applicants to be at least 18 years old and to meet Maryland gaming and lottery licensing or credentialing requirements. Compensation starts at $16.00 per hour plus tips. Benefits may vary by position and include day-one medical coverage, 401(k) matching, an annual performance bonus, wellness programs, and paid time off earned under local policy.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent and three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and write in English and good verbal communication skills.
• Must qualify for a license with the Maryland State Lottery Agency and meet Maryland Gaming Control Board credentialing requirements.
• Basic math skills, including addition, subtraction, fractions, decimals, and percentages.
• Ability to occasionally lift and/or move more than 25 pounds.

Responsibilities

• Greet and assist guests as they arrive at the quick-service food counter.
• Take orders accurately, including customization requests.
• Serve food orders from behind the counter or deliver them to guests’ tables.
• Operate the cash register and process cash and credit card payments, including counting change.
• Process complimentary meal vouchers, coupons, and comps accurately.
• Account for cash, credit, and comp receipts and ensure register accuracy.
• Monitor alcohol intake in accordance with TIPS training to prevent overserving.
• Maintain a clean and sanitary environment, including counters and sitting areas.
• Promote daily, weekly, and monthly marketing events.
• Restock beverages and pre-prepared food items.
• Ensure condiments and napkins are available and restocked as needed.
• Assist with opening and closing duties as required.
• Perform other duties as assigned by the F&B Supervisor, Executive Chef, or F&B Operations Manager.
• Maintain consistent and regular attendance.
• Adhere to the company appearance policy.
• Promote and maintain the ACES Customer Service program with patrons and Team Members.

Benefits

• Day-one medical coverage (may vary by position)
• 401(k) matching (may vary by position)
• Annual performance bonus (may vary by position)
• Wellness programs supporting financial, physical, and mental well-being
• Paid time off earned according to local policy and increasing with length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED