Food Court Cashier (PT)

Hollywood Casino Perryville•Perryville, MD

About The Position

The Food Court Cashier greets and assists guests at a quick-service food counter, takes accurate orders, serves food, and processes cash, credit card, voucher, coupon, and comp payments. The role includes maintaining accurate receipts and register balances, monitoring alcohol intake in accordance with TIPS training, keeping the counter and seating areas clean and sanitary, restocking drinks, prepared food, and condiments, and promoting food and beverage marketing events. The cashier also helps with opening and closing duties, follows the company appearance policy, maintains regular attendance, and provides customer service consistent with the ACES program. The position requires a Maryland State Lottery Agency license and any applicable Maryland Gaming Control Board credentials. Starting pay is $16.00 per hour plus tips.

Requirements

  • At least 18 years of age.
  • High school diploma or equivalent and 3 months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and write in English and good verbal communication skills.
  • Must qualify for a license with the Maryland State Lottery Agency and meet applicable Maryland Gaming Control Board credentialing requirements.
  • Basic math skills, including addition, subtraction, fractions, decimals, and percentages.
  • Ability to occasionally lift and/or move more than 25 pounds.

Responsibilities

  • Greet and assist guests as they arrive at the quick-service food counter.
  • Take accurate guest orders, including customization requests.
  • Serve orders from behind the counter or deliver them to guests' tables.
  • Operate the cash register and process cash and credit card payments, including counting change.
  • Process complimentary meal vouchers, coupons, and comps accurately.
  • Maintain accurate accounting of cash, credit, and comp receipts and ensure register accuracy.
  • Monitor alcohol intake in accordance with TIPS training to prevent overserving.
  • Clean counters and seating areas to maintain a sanitary environment.
  • Promote daily, weekly, and monthly marketing events.
  • Restock beverages, pre-prepared food items, and condiments as needed.
  • Assist with opening and closing duties as required.
  • Perform other duties assigned by the F&B Supervisor, Executive Chef, or F&B Operations Manager.
  • Maintain consistent and regular attendance and adhere to the company appearance policy.
  • Follow the ACES Customer Service program with patrons and team members.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage, which may vary by position.
  • 401(k) matching, which may vary by position.
  • Annual performance bonus, which may vary by position.
  • Paid time off earned according to local policy and increasing with length of employment.
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