Food Captain
About The Position
The Food Captain is the in-store food category expert responsible for ensuring food operations are executed to maximize sales and reduce waste. The role trains, teaches, and coaches store associates on food execution, production, replenishment, ordering, organization, sanitation, and customer service. The Food Captain serves as the go-to person for employee questions about food products and services, plans and conducts food sampling, and leads training on new Foodservice programs using an established train-the-trainer program. The role also follows up with refresher training as needed, maintains stocked and properly rotated foodservice areas, ensures food is displayed according to current Business Unit planograms, and orders or assists with ordering products to reduce out-of-stocks and improve shrink. The position monitors shrink while supporting foodservice sales and profitability, collaborates with BUQAS training personnel to deliver training programs, assesses needs and recommends actions based on BUQAS visits, and operates within budgeted expectations. The position is full-time, with weekday day-shift availability, at Store 2746241 in Brooklyn Park, Minnesota. Hiring range is $16.00 to $19.50. Circle K is an Equal Opportunity Employer and provides information about reasonable accommodations and its federal E-Verify program.
Requirements
- High school diploma or equivalent.
- Minimum 2 years of experience working in Fast Moving Consumer Goods retail and/or the Foodservice industry.
- Experience in training, leadership, and team building.
- Skills in collaboration, cooperation, communication, and organization.
- Food Manager Certification; approved certifications include ServSafe and NRFSP.
- Strong verbal and written communication skills in English.
- Customer-service orientation and excellent customer service skills.
- Consistently deliver within deadlines.
- Communicate effectively in writing and orally with customers, management, associates, and vendors.
Nice To Haves
- Education/instructional experience or equivalent retail training experience.
- Leading or supervisory experience.
- French skills in Quebec provinces.
Responsibilities
- Ensure food operational execution in the store to maximize sales and reduce waste.
- Train, teach, and coach store associates on food execution, production, replenishment, ordering, organization, sanitization, and customer service.
- Serve as the in-store resource for employee questions about food products and services.
- Plan and conduct food sampling for employees and customers.
- Lead in-store training for store employees and operation teams on new Foodservice programs, following the train-the-trainer program.
- Conduct follow-up and refresher training for store employees as needed.
- Ensure foodservice areas are stocked and food is rotated using the FIFO method.
- Ensure food items are displayed according to the current Business Unit planogram.
- Order or assist with ordering food products to reduce out-of-stocks and improve shrink.
- Monitor shrink while improving sales to maximize foodservice profit.
- Identify, suggest, train, and collaborate with BUQAS training personnel to ensure Foodservice training programs are delivered to managers and store employees.
- Conduct needs analysis and recommend actions based on BUQAS visits.
- Operate within budgeted expectations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
