Food & Beverage Team Member - Emerald Acres Sports Connection

The Sports Facilities Companies • Mattoon, IL

5d

About The Position

The Food & Beverage Team Member provides efficient food service in all food areas and supports daily food and beverage preparations and event execution at Emerald Acres Sports Connection. The role involves customer service, preparing and serving food, operating a point-of-sale system, supporting catering, maintaining clean concession and dishwashing areas, monitoring food temperatures, and handling supplies. Team members must follow safety and health code standards and alert management promptly to specified incidents or transaction adjustments.

Requirements

• Must be at least 16 years of age.
• Must be able to work weekends, nights, and holidays.
• Ability to communicate in a positive, friendly manner with patrons.
• Must be able to lift 40 pounds waist high.
• Must be able to stand for extended periods.
• Able to enter information on computers.
• Must comply with safety and health code standards.
• Must maintain good personal hygiene.
• Must wear the proper uniform.

Nice To Haves

• Current Food Handlers Card.
• CPR/First Aid certification.
• At least 1 year of experience in a food service environment.
• Prior experience operating a cash register and balancing a cash drawer.
• One year of customer service experience.
• Prior catering experience.

Responsibilities

• Provide excellent customer service to all guests.
• Assist in preparing and serving food items.
• Operate an electronic point-of-sale system.
• Assist with catering orders, including supplies, food preparation, room setup, service, and breakdown.
• Communicate with the public in a tactful, polite, and friendly manner.
• Clean concession areas and tables, fill condiment containers, and pick up around concession areas.
• Scrape and rinse dishes; load and operate the dishwasher; wash dishes, carts, pots, pans, and equipment.
• Take and record food temperatures to ensure proper temperature controls during food transportation.
• Assist with unloading, lifting, and carrying food and supplies from trucks and storage areas and placing them in designated areas.
• Immediately alert management about suspicious persons, intoxicated individuals, adults with no children, and similar incidences.
• Immediately alert management regarding refunds or transaction adjustments.
• Perform other duties assigned by management.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed