Food & Beverage Team Member - Emerald Acres Sports Connection

The Sports Facilities Companies•Mattoon, IL
•$15 - $16

About The Position

The Food & Beverage Team Member provides efficient food service procedures in all food areas and assists Food & Beverage operations with daily preparations and event execution. The role serves guests, prepares and serves food, supports catering, operates point-of-sale and dishwashing equipment, and maintains clean concession areas while following food safety and health standards.

Requirements

  • Must be at least 16 years of age.
  • Must be able to work weekends, nights, and holidays.
  • Ability to communicate in a positive, friendly manner with patrons.
  • Must be able to lift 40 pounds waist high.
  • Must be able to stand for extended periods.
  • Able to enter information on computers.
  • Must comply with safety and health code standards.
  • Must maintain good personal hygiene.
  • Must wear the proper uniform.

Nice To Haves

  • Current Food Handlers Card.
  • CPR/First Aid certification.
  • One or more years of experience in a food service environment.
  • Prior experience operating a cash register and balancing a cash drawer.
  • One year of customer service experience.
  • Prior catering experience.

Responsibilities

  • Provide excellent customer service to all guests.
  • Assist in preparing and serving food items.
  • Operate an electronic point-of-sale system.
  • Assist with catering orders, including supplies, food preparation, room setup, service, and breakdown.
  • Communicate with the public in a tactful, polite, and friendly manner.
  • Clean concession areas and tables, fill condiment containers, and pick up in and around concession areas.
  • Scrape and rinse dishes; load and operate the dishwasher; wash dishes, carts, pots, pans, and equipment.
  • Take and record food temperatures to ensure proper temperature controls during food transportation.
  • Assist with unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas.
  • Immediately alert management about suspicious-acting persons, intoxicated individuals, adults with no children, and similar incidents.
  • Immediately alert management about refunds or transaction adjustments.
  • Perform other duties assigned by management.
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