Food & Beverage Team Leader- Dallas, TX

Target•Mansfield, TX
•$21 - $36•Onsite

About The Position

The Food & Beverage Team Leader leads a store team responsible for delivering a consistent guest experience by keeping food and food-service products fresh, in stock, available, accurately priced, and properly presented. The role leads daily operations across Food & Beverage areas, including replenishment, inventory accuracy, food safety, merchandising, pricing, promotions, and workload planning. The leader develops hourly team members through training, coaching, feedback, accountability, and recognition, and collaborates with store leadership and vendors to meet guest and business needs. The position also supports guest services and store operations, including backup cashiering, order pickup, Drive Up, compliance, safety, security, and, occasionally, store-level leadership-on-duty responsibilities. Where applicable, the leader supports Starbucks and Pizza Hut brand standards and training, and helps protect the store’s liquor license. The job is full-time, but hours are not guaranteed to reach 40 each week and may fluctuate based on business needs. Work schedules vary and may include nights, weekends, holidays, closing shifts, and other peak shopping periods.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Strong interest in and knowledge of the Food & Beverage business.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 44 pounds without additional assistance.
  • Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping periods; reliable and prompt attendance.
  • Ability to work in refrigeration and freezer conditions and around common allergens.
  • Ability to work in varying temperatures, humidity, and other environmental conditions, including while performing duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

  • Previous retail and/or food experience is preferred but not required.

Responsibilities

  • Deliver guest experience commitments and ensure team members understand, are trained in, and consistently meet those commitments.
  • Observe team member performance, provide feedback, recognize positive guest interactions, and hold team members accountable.
  • Review guest, financial, and team outcome metrics to identify opportunities, improve execution, celebrate successes, and drive business results.
  • Understand sales goals and plan and execute daily and weekly workloads, including merchandising, pricing, sales-floor display changes, sampling, and promotions.
  • Lead a guest-focused and efficient Food & Beverage team in completing daily standards walks and meeting Food & Beverage standards.
  • Assess Food & Beverage and Food Service backroom and sales-floor areas, prioritize workload, and review reporting for business trends and follow-up.
  • Establish goals and expectations with guidance from the direct leader and hold team members accountable.
  • Partner with store leadership through communication and collaboration on sales performance and workload deliverables.
  • Maintain fresh, full, and food-safe areas through inventory management, area routines, and food-safety procedures.
  • Assign daily tasks according to planned workload and guest traffic, aligned with weekly and monthly business priorities.
  • Validate team progress on prioritized tasks, production-area routines, and best practices.
  • Develop team members through coaching, training, and interactions, and lead execution of best practices.
  • Lead team huddles to communicate priorities, trends, store reporting, and headquarters communications.
  • Develop vendor partnerships, set expectations for brand standards and deliveries, follow up on merchandising, and help keep areas in stock.
  • Place store-initiated orders according to best practices where applicable and keep up to date on relevant products and trends.
  • Support hiring and onboarding of new team members.
  • Support backup cashiering, order pickup, and Drive Up while maintaining compliance with applicable federal, state, and local laws.
  • Become a subject matter expert in applicable adult-beverage laws and help protect the store’s liquor license, where applicable.
  • Uphold Starbucks and Pizza Hut brand standards, partner with the Starbucks district manager where applicable, and complete applicable training and certifications.
  • Model ethical conduct, safety, and compliance, and hold the team accountable to those expectations.
  • Promote safe behaviors, identify and correct hazards, assist with incident response, and report and investigate injuries accurately and promptly.
  • Model physical-security processes and support storewide merchandise-protection strategies.
  • Promote inclusivity by valuing diverse perspectives and creating respectful, equitable experiences.
  • Follow safe and secure processes as a key carrier.
  • Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts and address store emergency and compliance requirements.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits.
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