Food & Beverage Team Leader

Target • Santa Clara, CA

8d • Onsite

About The Position

The Food & Beverage Team Leader leads a team responsible for delivering a consistent guest experience by keeping food and food-service products fresh, in stock, available, accurately priced, and properly signed. The role oversees replenishment, inventory accuracy, food safety, presentation, pricing, and promotional signing across Food & Beverage areas. It develops leadership skills in guest service, food and beverage business operations, workload planning, and hiring, training, coaching, evaluating, retaining, and developing team members.

The leader plans and assigns daily and weekly work, monitors business and team outcomes, and follows up on execution to support sales goals and guest engagement. The role partners with store leadership and vendors, maintains food-safety and brand standards, and supports guest services and store safety, security, and compliance. Depending on business needs, the leader may also perform store-level leader-on-duty responsibilities during assigned shifts.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Strong interest in and knowledge of the Food & Beverage business.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders when needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions and where common allergens may be handled or present.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail and/or food experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently follow those commitments and operational standards.
• Observe team member performance, provide feedback, recognize strong guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities; take action; and align the team on behaviors and execution that improve results and the guest experience.
• Understand sales goals and plan and execute daily and weekly workloads, including merchandising, pricing, sales-floor display changes, sampling, and promotions.
• With guidance from the direct leader, lead a guest-focused and efficient Food & Beverage team and complete Food & Beverage Daily Standards walks.
• Assess Food & Beverage and Food Service backroom and sales-floor areas daily using Target Food & Beverage Standards; review reports and identify trends and follow-up tasks.
• Prioritize business needs, assign daily tasks according to planned workload and guest traffic, and align work with weekly and monthly priorities set by the direct leader.
• Set clear expectations with guidance from the direct leader and validate team members’ progress on assigned tasks, production-area routines, and best practices.
• Develop team members through coaching, training, interactions, and efforts to close skill gaps; lead team huddles to communicate priorities and trends.
• Partner and communicate with store leadership to influence sales performance and workload delivery, using check-ins and check-outs as daily connection points.
• Maintain fresh, full, and food-safe areas through inventory management, routines, and Food Safety policies and procedures.
• Develop and maintain vendor partnerships, communicate expectations, and ensure delivery, merchandising, brand standards, and reliable in-stock conditions.
• Place store-initiated orders according to best practices where applicable, and keep current on relevant products and trends to educate team members.
• Support and participate in hiring and onboarding new team members.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining compliance with applicable federal, state, and local laws.
• Become a subject matter expert in adult beverage laws relevant to the business and help protect the store’s liquor license, where applicable.
• Lead the team in maintaining Starbucks and Pizza Hut brand standards, partner with the Starbucks district manager where applicable, and complete required meetings, training, and certifications.
• Demonstrate ethical conduct, safety, and compliance; model safe behaviors, correct hazards, hold the team accountable to safety expectations, assist with incident response, and report and investigate injuries promptly and accurately.
• Model physical security processes and support store-wide merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Demonstrate inclusivity by valuing diverse voices and approaches, acting authentically and respectfully, and creating equitable experiences.
• As a key carrier, follow safe and secure training and processes; address store emergency and compliance requirements.
• Occasionally assume store-level leader-on-duty responsibilities during assigned shifts based on store needs.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED