Food & Beverage Supervisor

HRI Hospitality•Dana Point, CA

1d•Onsite

About The Position

The Food & Beverage Supervisor is responsible for supervising the hotel’s Food & Beverage operations in partnership with the Food & Beverage Manager, this includes restaurants, bars, banquets, catering, and in-room dining. This role ensures the highest level of guest satisfaction and operational efficiency.

Requirements

Previous serving experience in a hotel setting such as Hilton, Marriott, Hyatt or another hotel brand.
1 Year of Food & Beverage Experience.
Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
RBS Certification will be required prior to the start of employment.
Must complete CA Food handlers Card training provided upon hire.

Nice To Haves

Banquet experience is a plus.

Responsibilities

Supervise daily operations of all F&B outlets, ensuring alignment with brand and service standards.
Collaborate with the Food & Beverage Manager on menu planning, outlet concepts, and seasonal updates to ensure offerings remain innovative and market relevant.
Monitor all aspects of service delivery to ensure quality, consistency, and efficiency.
Maintain a visible presence throughout outlets and events to ensure seamless execution and guest satisfaction.
Assist with monthly inventory for Grab n Go Shop, Outlets and Bars.
Assist in all aspects of banquet and catering operations, including staffing, service execution, client communication, and post-event follow-up.
Partner with Sales and Events teams to ensure accurate event details, effective coordination, and delivery of high-quality experience for corporate and social functions.
Review event orders (BEOs) for accuracy and operational feasibility.
Review financial reports regularly to identify trends, variances, and opportunities for improvement.
Ensure compliance with purchasing, inventory, and cash-handling procedures.
Reviews outlet daily tips, gross receipts and gratuity.
Train all new hires on service standards.
Establish clear performance expectations and provide regular feedback.
Promote teamwork, accountability, and a positive work environment consistent with the hotel’s values.
Identify development opportunities and support cross-training across outlets to enhance operational flexibility.
Ensure all guests receive consistent, high-quality service that reflects the hotel’s brand standards.
Monitor guest feedback and service metrics, taking prompt corrective action where necessary.
Partner with culinary and service teams to ensure consistent food quality, presentation, and timeliness.
Ensure adherence to all federal, state, and local regulations concerning food safety, sanitation, and responsible alcohol service.
Maintain a safe, organized, and compliant work environment in all F&B areas.
Conduct regular inspections to ensure compliance with health and safety standards.