Food & Beverage Supervisor - Marsh House

KIAWAH RESORT ASSOCIATES, L.P.•Johns Island, SC

6d•Onsite

About The Position

Kiawah Island Club is seeking an energetic, service-focused Food & Beverage Supervisor to join the team at The Marsh House. Overlooking the beautiful Kiawah River, The Marsh House is a vibrant gathering place where Members and their guests enjoy exceptional coastal cuisine, handcrafted cocktails, and warm Lowcountry hospitality in a relaxed yet refined setting. The Food & Beverage Supervisor will support the daily front-of-house operations, ensuring memorable Member experiences through exceptional service, team leadership, and operational excellence. This individual will work closely with the Food & Beverage Manager, Restaurant Manager, Clubhouse Manager, and Culinary Team to help create a welcoming atmosphere while upholding the high standards that define Kiawah Island Club.

Requirements

Minimum of 2–3 years of food and beverage experience in a private club, luxury resort, upscale restaurant, or hospitality environment.
Demonstrated ability to support and lead service teams in a fast-paced dining environment.
Strong knowledge of food, beverage, wine, and elevated casual dining operations.
Excellent communication, interpersonal, and leadership skills.
Strong organizational skills with attention to detail and follow-through.

Nice To Haves

Previous supervisory experience preferred.
Experience with point-of-sale and reservation management systems preferred.
Private club or luxury hospitality experience preferred.
Knowledge of coastal cuisine, craft cocktails, and outdoor dining operations.
Experience supporting high-volume seasonal business and special events.
ServSafe and alcohol service certifications preferred.

Responsibilities

Provide daily leadership, guidance, and support to front-of-house team members to ensure exceptional hospitality and personalized service.
Assist in creating a culture of teamwork, accountability, and continuous improvement while promoting the values and standards of Kiawah Island Club.
Assist with onboarding, training, and developing service staff.
Provide coaching, feedback, and recognition to team members to encourage growth and engagement.
Lead by example during service, maintaining a visible presence on the floor and supporting the team during peak business periods.
Support daily dining room operations, ensuring smooth execution of lunch, dinner, bar, and special event service.
Ensure consistency in service standards, food presentation, cleanliness, and operational procedures.
Assist with dining room floor plans, reservations, seating assignments, and service flow to maximize efficiency and Member satisfaction.
Monitor Member preferences and special requests to create personalized dining experiences.
Assist with opening and closing procedures, side work assignments, and daily operational needs.
Maintain a clean, organized, and safe work environment while ensuring compliance with Club standards.
Assist the leadership team with service recovery and resolving Member concerns in a professional and timely manner.
Build genuine relationships with Members and guests by delivering attentive, personalized hospitality.
Anticipate Member needs and proactively seek opportunities to enhance the dining experience.
Ensure Members feel welcomed and valued through consistent engagement and attention to detail.
Support the execution of holiday events, family programming, wine dinners, themed events, and other special Member experiences.
Promote a positive dining atmosphere that reflects the unique hospitality culture of Kiawah Island Club.
Work collaboratively with the Food & Beverage leadership team, Culinary Team, and other Club departments to ensure seamless Member experiences.
Communicate effectively with leadership regarding daily operations, staffing needs, and Member feedback.
Support team initiatives that enhance service standards, efficiency, and employee engagement.