Food & Beverage Supervisor | The Lodge at St. Edward Park
About The Position
The Lodge at St. Edward Park is seeking a Food & Beverage Supervisor to oversee personnel in the Food and Beverage Department. This role involves scheduling, training, and motivating employees, as well as assisting the service team on the floor, taking orders, and serving if necessary. The supervisor will facilitate the sales/customer service/operations interface daily, oversee daily operations of all F&B outlets, and ensure profitability, efficient operations, and adherence to safety and quality standards. This position also includes monthly inventory of supplies and beverages, responding to inquiries and complaints, administering state liquor laws, handling guest challenges, and representing the organization as a point of contact to ensure guest needs are met and expectations are exceeded. A safe work environment must be maintained, with unsafe conditions and equipment needing repair reported immediately, and the work area kept clean and orderly.
Requirements
- 2+ years lead or supervisory experience and/or training in comparable food service operation.
- The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations. Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public.
- Computer knowledge including Word, Excel, Outlook, and POS system(s).
- Must be flexible and able to perform multiple tasks and work in stressful situations.
- Necessary State Food Handler’s License and Liquor Serving Permit.
Nice To Haves
- International Sommeliers guild Wine Fundamentals 1 or 2 preferred.
Responsibilities
- Supervises personnel employed in the Food and Beverage Department, including scheduling, training, and motivating employees daily.
- Assist service team on the floor, take and serve orders if necessary and assist with wine service.
- Facilitates sales/customer service/operations interface daily.
- Supervises division activities, overseeing daily operations of all F&B outlets.
- Ensures profitability, efficient operations and adherence to established safety and quality standards daily.
- Inventories supplies and beverages and maintains accurate inventory records monthly.
- Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed.
- Administers state liquor laws as they pertain to operations daily.
- Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers.
- Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests.
- Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded.
- Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly.
Benefits
- Hourly Pay Range: $25 to $28 DOE
- Complimentary Parking On-Site
- Get Paid Daily
- Paid Time off & Holiday Pay
- Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Referral Bonus
- Discounted Lodging, Dining, Spa, Golf, and Retail
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities
- Task Force Work Opportunities
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
