Food & Beverage Supervisor

Feather Falls Casino•Oroville, CA

1d•Onsite

About The Position

Feather Falls Casino is seeking motivated individuals to join the #1 place to work in our area. Come be part of our Food and Beverage team. Experience the premier place to work in all of Northern California. We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California’s Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family. We are California’s Best Bet! This position will supervise Restaurant employees in the day to day shift operations and aid in the management of our Restaurant businesses to achieve customer satisfaction, high quality service, compliance with policies and procedures while meeting/exceeding financial goals.

Requirements

High School Diploma or equivalent required.
Minimum of 3-5 years supervisory experience in a fast-paced restaurant.
Excellent communication and problem solving skills required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to communicate effectively with vendors, customers and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to define problems, collect data, establish facts and draw valid conclusions while providing optimum guest service.
Class B Gaming License (As provided for a nominal fee with a clean background check)
Candidates for all positions must be at least 21 years of age
Be able to pass a background check and drug screen.
Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.

Responsibilities

Supervise the day to day operations of our Restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations so an optimal level of quality service and hospitality are achieved.
Supervise the Restaurant employees; interview, recommend hiring, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline as appropriate.
Respond to customer needs, issues, comments and problems in a timely manner to ensure a quality experience and enhance restaurant dining experience.
Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations and ensure quality service.
Maintain a professional appearance at all times.
Perform special projects and other responsibilities as assigned.
Directly supervises restaurant and lounge personnel on shift.
During event nights may supervise additional personnel, as needed.