Food & Beverage Supervisor

Camelback Resort•Pocono Township, PA

About The Position

Lead, mentor, and motivate our F&B team while ensuring smooth operations, excellent guest service, and efficient cost management as a Food & Beverage Supervisor.

Requirements

Must be at least 18 years to apply.
Outgoing, friendly, and professional personality.
Food & Beverage experience required, including bartending.
Must have open availability, including weekdays, weekends, evenings, and holidays.
Must be able to speak and read English, additional languages a plus.
Ability to stand, walk, and move throughout the restaurant and F&B outlets for extended periods.
Ability to bend, reach, stoop, and kneel occasionally while inspecting work areas or assisting staff.
Ability to lift and carry up to 30–50 lbs. occasionally (e.g., boxes of supplies, trays, or equipment).
Ability to move efficiently in fast-paced or crowded environments.
Manual dexterity to operate POS systems, phones, tablets, and other office or restaurant equipment.
Tolerance for varying temperature environments, including kitchens, storage areas, and dining areas.
Strong listening, problem-solving, and communication skills (verbal and written).

Responsibilities

Smile and provide attentive, friendly, and courteous service to guests and team members.
Maintain a safe environment for yourself, staff, and guests.
Ensure work areas are clean, organized, and properly stocked; requisition supplies as needed.
Check that tables, trays, and menus meet quality and presentation standards.
Assist in outlets as necessary and ensure orders are delivered accurately and on time.
Handle guest complaints or special requests and communicate to management when needed.
Train and support team members, holding pre-meal meetings to monitor service and promote upselling.
Monitor staffing levels, adjust schedules according to business demand, and help control payroll and labor costs.
Ensure employees follow dress code, including uniforms and name tags.
Ensure the safety and well-being of our guests.
Ability to work in a fun, fast-paced environment.

Benefits

Complimentary access to Camelbeach, Aquatopia, local amusement parks and more! Ski season passes for those working during the winter season. Plus, great friends & family perks.
Paid Training to gain skills, knowledge, and experience for professional development.
Not to be missed employee events throughout the season
Referral Bonuses – invite your friends to work with you!
Competitive wages and advancement opportunities
Interact with people from all over the world!
Next day pay, through PayActiv.
Tuition Reimbursement
Medical, dental, vision insurance, 401K
Vacation and PTO
Full Time status benefits