Food & Beverage Supervisor

Sage Hospitality Group • Minneapolis, MN

11d • $22 - $22 • Onsite

About The Position

The AC Hotel by Marriott Minneapolis is seeking a full-time Food and Beverage Supervisor to join their team. This role involves supervising the food and beverage staff in daily production, preparation, and presentation of food for the hotel's restaurant(s) and room service, ensuring a safe and sanitary work environment that meets all standards and regulations while achieving profitability. The supervisor will oversee the daily operations of the kitchen, monitor food and labor costs, and ensure consistent quality of products in line with brand standards.

Requirements

• High school education or equivalent.
• One to two full years of employment in a related position with this company or other organization(s).
• Advanced knowledge of the principles and practices within the food profession.
• Experiential knowledge required for management of people and/or complex problems and food and beverage management.
• Excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
• Excellent comprehension for assisting with guest and associate matters.
• Interpreting instructions from superiors.
• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.
• Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
• Bending to pick up dropped items as needed.
• Bending to assist in serving food or getting supplies.

Responsibilities

• Supervise the operations of the AC Kitchen and AC Lounge to ensure consistent quality of products are being produced in line with brand standards.
• Handle guest comments and concerns to ensure guest satisfaction standards are met.
• Assist with forecasting of sales/revenue and scheduling of staff within set budgets.
• Attend BEO meetings to prepare for successful execution of banquet events and social activations.
• Partner with the Director of Operations to create seasonal menus.
• Demonstrate efficient food and beverage waste controls by following established SOPs.
• Actively engage and work with staff to attract, retain and motivate the employees while providing a safe work environment; train, develop, empower, coach and counsel, recommend discipline and termination, as appropriate.
• Prepare maintenance requests and follow-up in a timely manner to ensure a safe and healthy working environment.
• Collaborate and work with other departments as needed, given business demands.
• Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards.
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist manager to establish and monitor side-work duty completion.
• Maintain bank to SOP, keep it balanced and secure at all times.
• Read daily communication sheets from previous shift and prepare one for the following shift.
• Check for all personnel call offs and check floor plan for coverage.
• Check restaurant for cleanliness and set up.
• Check service stands and aisle areas.
• Check tables for cleanliness and proper set up.
• Communicate daily with restaurant manager with regard to special events, house counts, etc.

Benefits

• Marriott hotel discounts worldwide
• Sage hotel and restaurant discounts across the U.S.
• 401(k) opportunities for all associates
• Discounted parking
• Convenient access to public transit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED