REP Food & Beverage Supervisor - Harry Potter: A Hogwarts Express Adventure

American Heritage Companies • Perris, CA

1d • $21 - $21 • Onsite

About The Position

The Food and Beverage Supervisor will be responsible for managing all food and beverage production aspects in coordination with the Production Food and Beverage Supervisor, the local Production Manager, and the local Front of House Manager. They will serve as the on-site direct contact and will be responsible for professional communication with third-party vendors, railroad staff, event employees and passengers. The Food and Beverage Supervisor provides leadership and support to their team, coordinates onboard inventory with production staff, ensures post show quality control of product, and manages daily operations to deliver a seamless passenger experience. The Food and Beverage Supervisor will carry out responsibilities with a strong sense of urgency, work well under pressure, demonstrate excellent multitasking abilities, and consistently maintain a pleasant and professional demeanor.

Requirements

• Collaborative team player who is organized, reliable, detail oriented and a strong problem solver.
• Experience in food service, catering and special events
• Ability to solve problems in real time, in a live performance environment
• Proven ability to work alongside and provide leadership for the event staff
• Candidate Ability to communicate effectively orally and in written forms
• Possess strong self-motivation and thrives while working independently under remote management.
• Be physically capable of lifting heavy objects

Nice To Haves

• Prior experience and a working knowledge of point-of-sales systems are a plus

Responsibilities

• Become familiar with and maintain the REP Food and Beverage equipment
• Participate in the load in and load out process of the food and beverage area
• Manage daily staff duties, executing inventory controls including replenishing, stockroom controls and receiving.
• Responsible for becoming familiar with and enforcing local and state health regulations
• Oversee daily fast paced operations including all opening/closing processes, register management while ensuring 100% compliance with Rail Event Productions Food and Beverage event standards.
• Ensure the product meets REP quality standards
• Work with local third-party vendors and Front of House Manager to coordinates cast, crew, and staff catered meals
• Assist FOH Manager by ensuring the Retail or F&B staff take their proper breaks
• Oversee the cleanliness, organization and maintenance of the food and beverage area
• Maintain strict cleanliness, meet all safety protocols and show ready merchandising standards set by the Production Food and Beverage Supervisor.
• Cultivate a customer focused culture by ensuring staff members deliver personalized service while driving sales, while maintaining the quality of the products.
• Lead staff training, inspire a high performing staff to deliver exceptional customer service, and manage employee performance and morale in a temporary and at times high-paced environment.
• Responsible for weekly inventory of Food and Beverage amenities and product
• Maintain communication with the Production Food and Beverage Supervisor throughout the season
• Other duties as assigned

Benefits

• Serve others and create a world of make believe and magic
• Great industry pay and a chance to build upon your theater network and make lifelong connections
• Enrich and positively impact the experience for all – big and small
• Be part of an inclusive team in a supportive environment with high expectations for self and your fellow teammates
• Working on Harry PotterTM: A Hogwarts Express Adventure is unlike anything you will ever do. This interactive and celebratory experience is a unique Rail Events production. The challenge of producing a full-length production on a moving train is one of the most rewarding experiences as an artist or technician. With a total cast and crew of 40-50 people onsite every day and the possibility of over 2,000 guests, our days can be fast paced but rewarding and fun. With such a fast-paced environment, the team at Rail Events Productions takes care to properly support and teach everyone the best ways to accomplish their jobs. We strive to build a space where employees are safe and encouraged to grow throughout their time with the company.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees