Food & Beverage Server

WesleyLife•Atlantic, IA

1d•Onsite

About The Position

Join WesleyLife and Help Revolutionize the Aging Experience! This role involves serving food and beverages, ensuring resident and guest satisfaction, and maintaining dining room cleanliness. The position requires attention to detail, excellent customer service skills, and the ability to learn hospitality standards and food/beverage knowledge. The work environment is a healthcare setting with potential exposure to medical conditions and cleaning chemicals, requiring the use of personal protective equipment. Flexibility with hours, including overtime, may be necessary.

Requirements

Prior serving experience or ability to learn hospitality standards and perform to expectation.
Knowledge of cuisine and wine/beverage pairings or ability to learn.
Attention to detail and presentation skills.
Ability to speak, write and understand English language, and to effectively communicate with others with excellent customer service skills.
Ability to adapt to changing work duties and to perform repetitive job functions.
Ability to follow all safety precautions.
Ability to stand up to 90% of the time.
Ability to walk up to 90% of the time.
Ability to bend and reach for extended periods of time and/or repetitively within the work shift.
Ability to talk and/or hear for the purposes of communicating with resident, clients and guests.
Ability to hear and understand instructions from team members and leaders.
Ability to push a cart or similar device weighing up to 150 pounds without assistance.

Responsibilities

Answer questions and make food/drink suggestions.
Perform quality checks on the appearance of all food/drink prior to service.
Ensure residents and guests are completely satisfied with their food and service.
Assist with maintaining sanitation and cleanliness of the dining rooms.
Perform duties in a productive, efficient, and organized manner.
Operate dining service equipment according to safety guidelines.
Show initiative and time awareness of peak periods to ensure meal/drink service is timely.
Follow food safety and infection control practices.
Perform side work and end-of-shift closeout tasks efficiently.
Follow safety and regulatory compliance around alcohol service.
Attend educational seminars and in-services as required.
Follow the direction of the Restaurant Manager or Team Lead and complete other duties and assist with special projects as assigned or requested.
Maintain attendance as an essential function of the role.