Food & Beverage Pool Supervisor - Amangiri

Aman • Roswell, GA

1d • Onsite

About The Position

As Pool Supervisor, you will oversee the daily operation of the resort pool areas, ensuring exceptional guest experiences while maintaining Aman’s luxury service standards. You will lead the Pool and Food & Beverage service teams, coordinating daily operations, supporting team development, and ensuring the highest levels of safety, cleanliness, and presentation. This role requires a visible leadership presence, a passion for hospitality, and a commitment to delivering personalized service in a dynamic outdoor luxury resort environment.

Requirements

• Previous supervisory experience in a luxury resort, pool, beach club, recreation, or Food & Beverage environment preferred
• CPR/AED and First Aid certification preferred; TIPS and ServSafe certification required
• Strong understanding of pool safety standards, sanitation requirements, and emergency procedures
• Experience managing outdoor operations in varying weather conditions, including extreme heat
• Knowledge of POS systems and hospitality platforms such as Micros, SevenRooms, and Opera preferred
• Strong leadership, conflict resolution, guest recovery, and team development skills
• Excellent organizational, multitasking, and communication abilities with exceptional attention to detail
• Ability to lift up to 45 lbs., stand for extended periods, and perform duties requiring bending, lifting, and carrying
• Valid driver's license with a clean driving record and ability to meet pre-employment screening requirements
• Flexible schedule with availability to work evenings, weekends, holidays, and peak operational periods

Responsibilities

• Supervise daily pool operations and lead pool attendants and service staff to deliver exceptional guest experiences
• Conduct daily pre-shift meetings, service briefings, and ongoing training, including LQA service standards
• Monitor grooming, appearance, and professional conduct to ensure compliance with Aman standards
• Maintain expert knowledge of all food and beverage offerings and support team product knowledge development
• Ensure prompt, personalized service while addressing guest requests, concerns, and service recovery needs
• Oversee pool deck cleanliness, organization, cabana readiness, towel inventories, and overall presentation standards
• Coordinate food and beverage service with the kitchen, including communication of special requests and dietary requirements
• Manage daily staffing assignments, scheduling adjustments, and break coverage to support efficient operations
• Ensure compliance with safety procedures, sanitation standards, and emergency response protocols
• Support special events, private functions, and collaboration with Engineering and Housekeeping to maintain pool facilities

Benefits

• Competitive compensation
• Medical, dental and vision insurance
• Paid time off and holiday entitlement
• Complimentary meals during shifts
• Learning and development opportunities within Aman Group
• Opportunities for internal growth and career progression
• Access to resort facilities and colleague programmes
• Supportive and inclusive team environment
• Unique opportunity to work within a world-renowned luxury hospitality brand

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed