Food & Beverage Outlets Manager

WinSport•Calgary, AB

43d•Onsite

About The Position

The Food & Beverage Outlets Manager is responsible for supporting the Director, Food & Beverage in the strategic business planning, leadership and administration of the Food & Beverage Outlets. The primary focus will be on revenue generating and team/department success in WinSport’s Garden Café, Food Hall, Legacy Cafe, EightyEight Bar & Grill, WinSport Hockey House and Concessions as well as assisting the Catering department where required.

Requirements

Minimum 5 years’ experience in the food & beverage, hospitality, exhibitions or non-profit industries an asset.
3+ years’ experience managing & leading a team.
High level of proficiency in Microsoft applications.
F&B / hospitality POS systems experience.
Well-developed presentation and written communication skills.
ProServe Certified.
Detailed food, wine, liquor and beer knowledge.
Class 5 driver's license.

Nice To Haves

Post-Secondary education in Food & Beverage or Hospitality Management or a related field preferred.

Responsibilities

Direct all aspects of the front-of-house operation of WinSport’s food service locations including: The Garden Café, Food Hall, Legacy Café, EightyEight Bar & Grill, WinSport Hockey House, and Concessions.
Help create and manage the annual budget for the food service areas.
Monitor financial performance to ensure the department is meeting or exceeding budgetary commitment.
Work closely with supporting departments to maximize profit contribution of the F&B outlets to the organization.
Ensure the departments are reaching objectives by maintaining strong involvement in day-to-day operations.
Develop the staff schedule for all areas and process department payroll.
Develop and execute departments business plans and adjust as required.
Recruit and train team members for all F&B outlets.
Encourage exceptional service, repeat business and loyalty while supporting the WinSport Brand.
Coach, mentor and support the Assistant Managers and shift leads in reaching objectives, promoting performance and creativity.
Along with Marketing Manager, lead development and execution of the department’s marketing plan. Ensure WinSport website for F&B is current and accurate.
Examine reports (e. g. inventory, sales and daily reports) to determine the operational activities and ensure optimum performance.
Update and maintain point-of-sale functionality to support accurate transactions, menu updates, pricing changes and reporting for operational efficiency.
Analyze and report on the daily, monthly and annual key performance indicators and industry trends of the department.
Manage monthly inventory and cost controls / wastage for food and beverage products.
Order and maintain alcohol stock in all F&B outlets. Develop liquor, wine and beer menus.
Develop and maintain relationships with suppliers and external customers.
Develop, maintain and review department operational policies and procedures.
Always demonstrate a safe work practice by adhering to all WinSport safety policy and procedures and ensuring one’s own safety is preserved along with the safety of co-workers, direct reports and WinSport guests.
Be mindful of all safety hazards/concerns within the work environment and ensure all safety issues are reported to the appropriate individuals.
Review all OH&S notices/meeting minutes as they are distributed or posted on OH&S boards located within all departments.
Other duties as assigned