Food & Beverage Outlet Manager

Sonesta HotelsRedondo Beach, CA
$80,000 - $90,000Onsite

About The Position

Manage all aspects of more than one full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to federal, state, and local regulations concerning health safety or other compliance requirements.

Requirements

  • High School diploma or equivalent and at least 1-2 years restaurant management experience in a full service outlet, fine dining restaurant, or similar setting.
  • Ability to speak English is required.
  • Carrying or lifting up to 50 pounds
  • Moving about the kitchen and cafeteria
  • Handling food, objects, products and utensils
  • Bending, stooping, kneeling
  • Communication skills are utilized a significant amount of time when interacting with others; Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Reading and writing alibies are utilized often when completing paperwork, ordering, interpreting results, and giving and receiving instructions.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Alcohol awareness certification and /or food service permit or valid health/food handler card as Required by local or state government agency.

Nice To Haves

  • Hospitality Management Degree or some college preferred.

Responsibilities

  • Supervise day-to-day activities of one or more food and/or beverage outlets.
  • Plan and organize work.
  • Communicate and enforce policies and procedures.
  • Ensure proper communication among all food and beverage outlets.
  • Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies.
  • Alert management of potentially serious issues.
  • Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
  • Conduct training for all current and new associates.
  • Ensure that staff members are cross trained in different food and beverage outlets in order to maximize efficiencies at all times and based on business demands.
  • Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage.
  • Assist in the development and implementation of new menus and local food and beverage marketing programs.
  • Work closely with Outlet Supervisors in all aspects of day to day activities.
  • Plan the progression and development of Supervisors within the department guidelines.
  • Monitor performance of the restaurant through analysis of guest feedback and financial results.
  • Initiate corrective action as needed.
  • Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s).
  • Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlets(s).
  • Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment.
  • (2) ensure the security of monies, credit and financial transactions.
  • (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs.
  • Participate in taking inventories.
  • Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis.
  • Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
  • Notify Engineering immediately of any maintenance and repair needs.
  • Work closely with Restaurant Chef to identify pertinent concepts and menu design for the outlet(s).
  • Conduct meetings to inform staff of special promotions, daily specials, and additional information
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services.
  • May assist with other duties as assigned.
  • May serve as Manager on Duty

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
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