Food & Beverage Operations Manager - Boeing Center at Tech Port

ASM Global•San Antonio, TX

3d•Onsite

About The Position

This position oversees the responsibilities of primarily the food hall, as well as providing oversight and supervision for all Front of House Staff within the concessions and premium operations at the Boeing Center at Tech Port.

Requirements

At least 5 years of management experience in a venue or multi-purpose F&B operation servicing concessions, bars and catering for large events.
3 years minimum bar operations experience in a managerial role.
Prior experience with ordering & receiving and inventory control required.
Prior experience working with contract F&B accounts.
Food Hall or equivalent experience in managerial role.
Must have a high school diploma or GED equivalent.
Must be eligible to work in the United States.
Serve-safe certified within 90 days of employment.
TABC commission alcohol beverage permit required to be obtained within 30 days.
Must be able to read, write and understand English.
Ability to meet the physical demands of this job.
Advanced oral and written communication skills.
Strong orientation to customer service and ability to work with other staff members in the facility.
Results oriented individual with the ability to meet required budgetary goals.
Excellent organizational, planning, communication, and inter-personal skills.
Ability to undertake and complete multiple tasks.
Ability to be creative with marketing presentations and maintain a quality product.
Attention to detail and service oriented.

Responsibilities

Hiring and training of all Concessions, Food Hall and Club staff.
Planning, assigning, and directing work for employees and sub-contractors, including scheduling, tip-outs and timecard management.
Oversee subcontractor partnerships, agreements, expectations and daily needs.
Manage bar operations, efficiency, and controls.
Oversee part-time supervisors and staff.
Ensure that all bars are properly stocked and staffed for all events.
Maintain labor costs and budget goals.
Attend internal event-related meetings.
Maintain all food and beverage equipment cleanliness and maintenance.
Comply with City Health Department and Internal sanitation audit regulations.
Ensure attention to detail and consistency in every aspect of service.
Be hands-on with excessive interaction with staff and customers during events.
Assist the Director of F & B in ordering product and equipment and maintaining uniforms.
Perform inventory counting, recording and controls.
Maintain, troubleshoot, and fully understand Point of Sale software and reporting.
Maintain staff uniform guidelines.
Assist and support Back-of-House staff as needed.
Perform opening and closing duties of Provisions Food Hall during non-event & event days.
Work with all Legends Global departments within Boeing Center at Tech Port on event planning, preparation, and execution.
All other duties as assigned.
Directly supervise multiple team members in the Food & Beverage department.
Carry out managerial responsibilities in accordance with Legends policies and applicable laws, including interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding, disciplining employees in conjunction with Human Resources, addressing complaints, and resolving problems.