About The Position

The Food & Beverage Office Administrative Assistant handles daily administrative duties for the Food & Beverage office at The Little Nell. The position oversees daily office operations and assists with training reservationists, operational support, and effective, consistent communication between restaurant management across the hotel's Food & Beverage outlets. The role reports to the Assistant Director of Food & Beverage.

Requirements

  • Proficient knowledge of emergency procedures and the ability to act responsibly in accordance with policies and procedures during an emergency.
  • Proficient knowledge of Microsoft Office Suite.
  • Ability to report to shifts on time.
  • Ability to comply with all PBX Department policies and procedures.
  • Knowledge of hotel fire and safety procedures, including the ability to carry out alarm procedures on the fire panel in the PBX office.
  • Ability to manage multiple priorities and projects simultaneously without sacrificing quality.
  • Skill in managing relationships with internal and external stakeholders.
  • Ability to develop strong working relationships with people contacted during the course of work.

Nice To Haves

  • Bachelor's degree preferred.
  • One year of Food and Beverage operational experience preferred.
  • Notary preferred.
  • Ability to occasionally lift, push, or pull 25 pounds individually or with assistance is preferred.

Responsibilities

  • Communicate daily with the Assistant Director of Food & Beverage and department heads about operational needs, and promptly raise urgent requests or issues.
  • Maintain a rolling 90-day calendar of important due dates, hotel closures, restaurant activities, and operating hours.
  • Assist with maintaining financials through the Check Book.
  • Answer and transfer phone calls, take messages, and handle guest or vendor requests when appropriate.
  • Type departmental correspondence, including daily reader boards, menus, letters, and memos.
  • Order office supplies based on par levels and special needs.
  • Manage mail for the Assistant Director of Food & Beverage, including sorting incoming and outgoing mail, handling samples and returns, and maintaining mail lists.
  • Review invoices for approval.
  • Take and distribute weekly divisional meeting minutes.
  • Maintain office equipment and arrange maintenance requests as needed.
  • Maintain files for division managers, including preparing PAFs for approval.
  • Assist in sourcing products for the department as needed.
  • Run off-property errands as requested by the Director or Assistant Director of Food & Beverage.
  • Complete other duties as assigned.
  • Complete delegated tasks and projects and assist other departments as business volumes and staffing levels require.
  • Respond and communicate with specified departments in the event of a fire alarm activation, and assist with emergency and security procedures as directed by management.

Benefits

  • Paid Time Off Programs
  • Paid Leave Programs
  • Employee Ski Pass and Dependent Ski Passes
  • Other company perks
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