Food & Beverage Manager

Yotel•Boston, MA

41d•Onsite

About The Position

The Food & Beverage Manager is an important member of our leadership team and is responsible for ensuring that guests visiting Vela and Deck 12 enjoy a dining experience that is exemplary. This role oversees all aspects of the Dining Rooms, including training and supervising the service crew.

Requirements

Flexibility to work days, evenings, weekends, and holidays.
Requires 3 or more years of experience as unit-level manager in food and beverage establishment, preferably experienced in running operation of high volume.
Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Must be able to stand and walk for 8 hours.
Excellent customer service skills in a fast-paced setting
Strong computer skills - including POS system
Ability to communicate effectively with the public and other Team Members.
Read, write and speak and understand English.
Ability to understand financial goals and accomplish them.
Ability to work extended hours when business necessitates.

Nice To Haves

Knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations is a plus
Previous experience overseeing events preferred

Responsibilities

Create checklists for opening and closing side work and follow up on completion
Conduct pre-meal meetings, training, and assist with day to day operational tasks and projects.
Assist and give input in menu and concept development and assist in coordinating the timely implementation of new menus where appropriate.
Ensure bar, service areas, and BOH areas are set up for success
Assist crew with questions, execution of service, ensuring crew are attentive and courteous to all guests
Assign work tasks and activities, prepares schedules, and ensures that all shifts are covered.
Assist crew with closing of checks – voids, comps, house accounts, etc.
Make sure all tables and seating areas are re-set to perfection at the turn
Edit/print menus to reflect current changes
Operates the point of sale system with fluency – placing orders, posting payments, running reports, making database changes if needed.
Respond to guest complaints in a timely manner.
Complete end of night closing duties, including cashing out all servers and the bartenders, preparing the deposit, importing the day’s sales and credit card revenue, and ensuring the building is safe and secure.