Food & Beverage Manager

ETC • Santa Monica, CA

6d

About The Position

To provide leadership and management for the Food and Beverage Division. To operate the Shutters on the Beach Food and Beverage department in a profitable, efficient manner and to supervise, train and develop restaurant personnel.

Requirements

• Four year degree or equivalent for a college or University; or four years related experience and/or training; or equivalent combination of education and experience.
• Current Manager Food Handler Card and Responsible Beverage Service training certification (i.e. TiPS Certification).
• Experience in high volume, upscale restaurant management experience of at least 3 years is a must.
• The Food and Beverage Manager must be extremely guest orientated with the highest degree of honesty and integrity.
• Excellent knowledge of high quality food and beverage products.
• Comprehensive knowledge of all spirits, beer, and wine to include varietals, pairings, and regions.
• The ability to effectively communicate with the F&B management team and line-level employees is a must.
• Ability to satisfactorily communicate (verbal and written) in English with guests, co-workers, and management.
• Individual must have a great deal of flexibility in schedule, due to business needs.
• Must be hands-on, organized and detail-oriented.
• Ability to work well under pressure: remain calm and courteous with demanding/difficult guest and/or situations.
• Ability to monitor and handle guest complaints by following the guest problem resolution standards and ensuring guest satisfaction.
• Demonstrates good judgement and decision-making skills.
• Ability to train and motivate employees, creating and maintaining a cohesive team.
• Proven leadership ability with a successful track record with development of hourly and management staff.

Nice To Haves

• Luxury hotel experience preferred.

Responsibilities

• Supervises and ensures that restaurant food is served promptly and proper temperature
• Correct orders are taken and guests are seated immediately
• Resolves guest complaints promptly and hospitably
• Develops and implements training program
• Prepares work schedule using 10 day forecast
• Ensures that restaurant equipment is maintained
• Demonstrates ability to achieve desired sales, cost and profit objectives, as established by budget
• Must learn and comply with all Hotel safety rules, must use appropriate safety equipment at all times
• Must immediately report all unsafe conditions to supervisors

What This Job Offers

• Job Type: Full-time
• Career Level: Manager