Food Beverage Manager

Leisure Hotels & Resorts•Two Harbors, MN

just now•$52,000 - $58,000•Onsite

About The Position

Superior Shores Resort is seeking a Food & Beverage Manager for its restaurant and bar located along Lake Superior in Two Harbors, Minnesota. This role is responsible for leading the restaurant and bar team to create a welcoming, efficient, and memorable experience for guests. It is a hands-on leadership position that involves supporting the team on the floor, interacting with guests, problem-solving, and ensuring smooth operations from opening to closing.

Requirements

Previous restaurant or food and beverage management experience
Strong knowledge of restaurant and bar operations
A genuine passion for hospitality and creating memorable guest experiences
Strong leadership and communication skills
Ability to train, coach, motivate, and hold team members accountable
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Comfortable working hands-on alongside the team during busy service periods
Understanding of labor, food, and beverage cost controls
Knowledge of food safety and responsible alcohol service requirements
Strong problem-solving skills and the ability to remain calm under pressure
Flexible schedule, including evenings, weekends, holidays, and peak resort periods
Ability to stand, walk, lift, bend, and be active throughout the workday

Responsibilities

Lead the day-to-day operations of the restaurant and bar
Create a welcoming, professional, and positive environment for both guests and employees
Hire, train, coach, and develop Food & Beverage team members
Build effective schedules based on business levels, staffing needs, and labor goals
Set clear expectations for service, performance, and guest experience
Be visible and hands-on during service, jumping in wherever the team needs support
Monitor guest satisfaction and address questions, concerns, and service recovery situations promptly and professionally
Ensure food and beverages are prepared and served according to established quality and presentation standards
Maintain strong communication between the front of house, kitchen, bar, and resort leadership teams
Oversee daily opening, closing, cash handling, and operational procedures
Monitor food, beverage, and labor costs and work toward established financial goals
Assist with inventory management, ordering, receiving, and product control
Help develop and maintain menus, beverage offerings, specials, and promotions
Ensure compliance with food safety, sanitation, responsible alcohol service, and other applicable regulations
Maintain a clean, organized, and safe restaurant and bar environment
Review operational needs and identify opportunities to improve efficiency and guest service
Handle employee coaching, performance concerns, and disciplinary matters in partnership with resort leadership and Human Resources
Support seasonal staffing and help build a strong team during peak North Shore travel periods
Collaborate with resort leadership on events, group functions, and special dining experiences
Lead by example and step in to support the team during busy periods
Perform other duties as needed to support the overall success of the resort