Food & Beverage Manager
About The Position
As our Food & Beverage Manager (FBM) , you’ll oversee all food and beverage operations, ensuring everything runs efficiently and consistently. You’ll work alongside the General Manager and Assistant General Manager to oversee daily operations, with a primary focus on delivering a fresh, efficient, and customer-focused experience—every single day. What you'll do: Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more. Drive food service sales and hit performance goals with a focus on quality and consistency. Monitor trends and work with peers to create action plans to optimize results. Become the in-store expert on food programs, promotions, and marketing initiatives. Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service. Support hiring, scheduling, training, and team development. Recognize great performance and help Associates grow. Maintain a clean, safe, and inviting food service area that meets all health and safety standards. Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.
Requirements
- High School Diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Excellent communication, organization, and customer service skills.
- Ability to multitask, make decisions, and drive change in a fast-paced environment.
- Skilled in problem solving to drive results, boost sales, and streamline operations.
Nice To Haves
- Strong leadership experience, ideally in food service or retail environments is a plus
Responsibilities
- Oversee all food and beverage operations
- Work alongside the General Manager and Assistant General Manager to oversee daily operations
- Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more
- Drive food service sales and hit performance goals with a focus on quality and consistency
- Monitor trends and work with peers to create action plans to optimize results
- Become the in-store expert on food programs, promotions, and marketing initiatives
- Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service
- Support hiring, scheduling, training, and team development
- Recognize great performance and help Associates grow
- Maintain a clean, safe, and inviting food service area that meets all health and safety standards
- Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations
Benefits
- We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.
- At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
- Eligibility for Wawa Benefits is defined under the terms of the plan(s)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
