Food & Beverage Manager

Pyramid Global Hospitality

10d • $93,600 - $93,600

About The Position

What’s on the menu for your next career move? As our Food & Beverage Manager, you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favorite beverage. The InterContinental Seattle Bellevue is looking for individuals who have a stellar knowledge of food & beverage, strong people-management and exceptional customer service skills, as well as a proven track record in high-volume concepts. Our Food & Beverage Manager will oversee multiple outlets and will report to our Hotel Manager. Every day is different, but you’ll mostly be: ● Managing, coaching, and developing a team of committed hospitality professionals. ● Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them. ● Managing food and beverage standards to deliver against our commitment to responsible business practices. ● Working closely with the Hotel Manager and finance team to set, monitor and refine budgets and drive revenue. ● Multitasking to oversee multiple food and beverage outlets, banquets, and in-room dining facilities – as well as a number of managers and supervisors.

Requirements

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 3-5 years or more of progressive hotel Food and Beverage experience.
• Service oriented style with professional presentations skills.
• At least 3 years’ experience in a senior role in a food and beverage environment.
• Proven leadership skills.
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.
• Clear concise written and verbal communication skills in English.
• Must be proficient in Microsoft Word and Excel.
• Must have excellent organizational, interpersonal and administrative skills.
• Must have current and valid WA food handler’s and MAST permit.

Nice To Haves

• Experience implementing new F&B concepts.
• Prior experience with POS systems preferred.

Responsibilities

• Motivating and managing a team of front of the house colleagues for food and beverage.
• Assisting with the budget, marketing plans and objectives and managing within those approved plans.
• Implementing and maintaining F&B sales/marketing programs.
• Mentorship and overseeing the development of employees.
• Hiring, training, empowering, coaching/counseling and conducting annual performance reviews.
• Directing the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations.
• Coordinating food and beverage operations with other hotel departments to ensure efficient guest service.
• Resolving guest complaints as appropriate to maintain a high level of customer satisfaction and quality.
• Implementing procedures to increase guest and associate satisfaction.
• Exercising quality control for both food and beverage.
• Maintaining standards of service and ensure their implementation.
• Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards.
• Coaching and counseling employees to reflect brand service standards and procedures.
• Maintaining schedules for multiple outlets each week based on forecast and event schedules.
• Ensuring all colleagues maintain current food and alcohol permits, at all times.
• Must be available to work evenings and weekends as needed.
• Other duties as assigned.

Benefits

• Paid Time Off -2.15 hours for every 40 hours worked~14 days
• -7 Paid Holidays, 2 Floating Holidays
• -Medical (through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
• -Competitive Matching 401K
• -Health Savings Account
• -Healthcare Flexible Saving Account
• -Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
• -Supplemental Short-Term Disability Insurance
• -Basic Life and Accidental Dismemberment Insurance
• -Basic Long-Term Disability Insurance
• -Life Insurance buy-ups
• -Employee Assistance Program
• -Pet Insurance
• -Sick Time (accrue 1 hour for every 30 hours worked).
• -Competitive Salary
• -Competitive Matching 401K
• -Cash incentives programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed