F&B Manager

The Proud BirdLos Angeles, CA
Onsite

About The Position

The Proud Bird is one of LA's most iconic dining destinations - a reimagined aviation-themed food hall paired with a high-volume events center, panoramic LAX runway views, and a fast-paced, multi-concept guest experience. Named LA's Hottest Food Hall by Food Network, we deliver unforgettable moments through exceptional food, engaging service, and nonstop innovation. We're searching for a dynamic Food & Beverage Manager to help elevate daily operations across our food hall, bar, and events venue - someone who thrives in a multi-outlet, high-volume environment and brings both hospitality polish and contract-services discipline.

Requirements

  • 2-4 years of high-volume multi-unit restaurant management experience
  • Strong understanding of restaurant and/or bar operations (no program management required)
  • High emotional intelligence + strong communication skills
  • Effective trainer and team motivator
  • Calm, organized, and proactive under pressure
  • Excellent conflict resolution and guest service instincts
  • Detail-oriented with strong follow-through
  • Tech-savvy: MS Office & restaurant systems

Nice To Haves

  • Background in multi-concept venues, food halls, or contract services a plus
  • Experience supporting special events or banquets strongly preferred

Responsibilities

  • Support the GM and AGM with daily operations of the Food Bazaar, bar, and events spaces
  • Lead, train, and coach service teams to uphold Proud Bird's high hospitality standards
  • Establish strong floor presence with a focus on oversight, follow-through, and accountability
  • Partner with culinary teams to ensure timing, food quality, and plate standards stay consistent
  • Engage with guests throughout the property, delivering memorable and personalized interactions
  • Review guest notes, special occasions, and historical visit information to drive "Surprise & Delight" moments
  • Address and resolve guest concerns in a polished, solutions-focused manner
  • Work closely with Event Managers and Captains to ensure seamless transitions between restaurant and banquet operations
  • Oversee event-day restaurant support including flow, timing, staffing, and guest experience
  • Uphold standards during high-volume private events, corporate gatherings, and social celebrations
  • Assist with scheduling, labor management, ordering, and inventory control
  • Maintain cleanliness, sanitation, and safety standards across all areas
  • Support marketing activations, promotions, and community engagement initiatives
  • Contribute to sales goals through upselling, team coaching, and floor leadership

Benefits

  • Industry-leading compensation
  • Comprehensive medical & dental options
  • Employer HSA contributions
  • Lifestyle Spending Account (gym, childcare, wellness, etc.)
  • Supplemental benefit plans
  • 401k with employer match
  • Employer-paid life insurance
  • Paid vacation, sick time & floating holidays
  • Monthly Reward Dollars at SRC locations
  • Education Assistance Program (EdAP)
  • Employee Assistance Program (EAP)
  • Management referral bonuses up to $4,000
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