Food & Beverage Manager - Elysee New York
About The Position
Elysee New York is proudly managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies. Crescent operates a diverse portfolio of hotels and resorts across the United States and Canada, representing many of the world's most recognized brands, including Marriott, Hilton, Hyatt, IHG, and independent luxury properties. Crescent is committed to creating exceptional guest experiences while fostering a culture that values people, innovation, and professional growth. Elysee New York is seeking an experienced and passionate Food & Beverage Manager to oversee the daily operations of our food and beverage outlets. Reporting to the Director of Food & Beverage, this leader will be responsible for delivering exceptional guest experiences, driving operational excellence, developing team members, and maximizing financial performance across all food and beverage operations. The ideal candidate is a hands-on hospitality professional who thrives in a luxury environment and has a passion for service, leadership, and creating memorable experiences for guests.
Requirements
- Strong leadership and team development skills.
- Excellent guest service and interpersonal communication abilities.
- Thorough knowledge of food, wine, spirits, beer, and beverage operations.
- Strong organizational and time management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Financial acumen including budgeting, forecasting, and cost control.
- Strong problem-solving and decision-making abilities.
- Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
- Experience with POS and inventory management systems.
- Ability to effectively communicate with guests, team members, ownership, and leadership teams.
- Bachelor's degree in Hospitality Management, Business Administration, or related field, or equivalent combination of education and experience.
- Minimum 5 years of progressive Food & Beverage experience in an upscale or luxury hospitality environment.
- Minimum 3 years of management experience overseeing restaurant and bar operations.
- Proven track record of delivering exceptional guest service and achieving financial objectives.
- Strong knowledge of food and beverage operations, service standards, and inventory controls.
Nice To Haves
- Experience in a luxury hotel, boutique hotel, or fine dining environment.
- Experience within the New York City hospitality market.
- Food Safety Manager Certification and TIPS Certification, or ability to obtain within 30 days of hire.
- Experience with Micros or similar POS systems.
Responsibilities
- Lead the daily operations of all food and beverage outlets, including restaurant, bar, lounge, and in-room dining.
- Ensure exceptional guest satisfaction through visible leadership and active engagement with guests.
- Monitor guest feedback and implement improvements to enhance service and overall guest experience.
- Maintain the highest standards of service, cleanliness, presentation, and hospitality.
- Assist service teams during peak periods to ensure smooth and efficient operations.
- Ensure compliance with all food safety, sanitation, and health regulations.
- Assist with budgeting, forecasting, and expense management for the Food & Beverage department.
- Monitor labor costs, food costs, and beverage costs to maximize profitability.
- Participate in monthly beverage and retail inventories.
- Participate in quarterly china, glassware, and silverware inventories.
- Manage purchasing and inventory controls to minimize waste and ensure proper stock levels.
- Recruit, train, coach, and develop food and beverage team members.
- Create a positive and engaging work environment that promotes teamwork and accountability.
- Conduct performance evaluations and provide ongoing coaching and feedback.
- Address employee concerns and performance issues in a professional and timely manner.
- Ensure team members understand and execute all service standards and operating procedures.
- Partner with hotel leadership to create and execute promotions that drive food and beverage revenue.
- Support special events, local partnerships, and community engagement opportunities.
- Collaborate with Sales, Marketing, and Catering teams to maximize guest experiences and business opportunities.
- Identify opportunities to enhance revenue while maintaining exceptional service standards.
Benefits
- Opportunities for growth, development, and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
