Food & Beverage Manager

Hilton Rosemont • Rosemont, IL

1d • $50,000 - $60,000 • Onsite

About The Position

This role involves the daily supervision and direction of Food & Beverage service staff. The manager will assist in developing, implementing, and maintaining quality standards for various outlets and interact with guests to ensure a positive experience. The position requires a hands-on approach, balancing administrative duties with operational presence.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Ability to supervise subordinate staff, including but not limited to assignment of duties, evaluating service, and taking disciplinary action when necessary.
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer.
• Knowledge of hotel food and beverage operations.
• Knowledge of food and alcoholic beverages.
• Knowledge of food service techniques and cost controls such as manpower, productivity, food cost and other expenses.
• Exceptional food and beverage knowledge and pricing.

Responsibilities

• Ensure that meals are served professionally and timely by circulating within the outlet and communicating with the kitchen and order takers.
• Handle guest complaints.
• Ensure availability of manpower, supplies, and equipment.
• Assist in hiring, scheduling, supervision, and control of cashiers, supervisors, greeters, servers, and bus attendants.
• Attend pre-meal meetings and conduct ongoing training of employees.
• Assist in the completion of reports on production and necessary requisitions.
• Assist in regulation of distribution of necessary supplies.
• Responsible for F&B ordering, inventory management, and maintaining appropriate product levels.
• Responsible for accurate payroll review and timekeeping.
• Monitor departmental labor and expenses.
• Assist with ordering, receiving, storage, and organization of F&B products and supplies.
• Balance administrative responsibilities with being present and hands-on in the operation.

Benefits

• Medical, dental, and vision insurance
• Paid time off (vacation, sick time, holidays)
• Six paid company holidays and one floating holiday
• 401(k) with company match (up to 4%)
• Life and disability insurance
• Employee assistance programs
• Employee discounts (hotel and travel discounts)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed