Food &Beverage Manager

PENN Entertainment • Riverside, MO

1d • Onsite

About The Position

Responsible for directing all Food & Beverage and/or casino beverage operations. Develop team member to provide exceptional service, products and value to our guests while maximizing profitability. Think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products. Develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property. Respond to changes in planning assumptions and alter plans as necessary. Formally present updates to plans and provide appropriate explanations and solutions to variances. Provide leadership and demonstrate behavior that is consistent with the Code of Conduct. Ensure that the receiving, holding and issuance of products are within the quality and control standards. Tie operational challenges to strategic direction and the ability to be effective in a large organization. Assist in designing and engineering menus. Implement and audit inventory and cost control systems and procedures. Direct and assist in establishing plans and organizational structure for their respective areas. Analyze market trends and adjust business plans to promote financial health and growth. Manage the work processes and procedures of departmental managers or supervisors. Develop or oversee and implement departmental training programs.

Requirements

• Must be at least 21 years of age.
• Bachelor’s degree from an accredited four-year college or university; or equivalent combination of education and experience.
• Previous supervisory experience in a full service or high-volume restaurant preferred.
• Ability to earn and maintain ServSafe certification.
• Must be proficient in Microsoft applications.
• Ability to train and motivate personnel.
• Excellent motivational, communication and customer service skills required.
• Organizational development and personnel assessment skills.
• Knowledge of food cost and labor analysis.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in English may also be required.
• Ability to perform mathematical operations using units of American money and weight measurement, volume and distance.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area.
• Possess ability to operate an adding machine and have basic computer skills.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

Nice To Haves

• Previous supervisory experience in a full service or high-volume restaurant preferred.

Responsibilities

• Directing all Food & Beverage and/or casino beverage operations.
• Developing team members to provide exceptional service, products and value to guests while maximizing profitability.
• Thinking strategically and operationally about factors such as pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products.
• Developing financial, business and capital expenditure plans consistent with the overall strategic positioning of the property.
• Responding to changes in planning assumptions and altering plans as necessary.
• Formally presenting updates to plans and providing appropriate explanations and solutions to variances.
• Providing leadership and demonstrating behavior consistent with the Code of Conduct.
• Ensuring that the receiving, holding and issuance of products are within the quality and control standards.
• Tying operational challenges to strategic direction and the ability to be effective in a large organization.
• Assisting in designing and engineering menus.
• Implementing and auditing inventory and cost control systems and procedures.
• Directing and assisting in establishing plans and organizational structure for their respective areas.
• Analyzing market trends and adjusting business plans to promote financial health and growth.
• Managing the work processes and procedures of departmental managers or supervisors.
• Developing or overseeing and implementing departmental training programs.

Benefits

• Wellness programs designed to support our team members' financial, physical, and mental well-being.
• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager