Food & Beverage Manager- Full Time

Glenwood Hot Springs Resort•Glenwood Springs, CO

2d•$85,000 - $90,000•Onsite

About The Position

Glenwood Hot Springs Resort — home of the world's largest hot springs pool, welcoming guests since 1888 — is hiring a Food & Beverage Manager to run the day-to-day operations of our F&B outlets, including the Grill, seasonal Snack Bar, and Red Brick Eats. This is a hands-on leadership role: you'll be on the floor during service, leading the team, solving problems in real time, and owning the guest experience — while also managing schedules, costs, and standards behind the scenes. You'll work alongside and report to our Senior Food & Beverage Manager, with real ownership of your outlets and a clear path to grow.

Requirements

2+ years of restaurant or food service management experience — high-volume, fast-casual, or resort setting strongly preferred
A working leader — comfortable jumping onto the line or the register when the team needs you
Proven ability to hire, train, and retain hourly teams in a competitive labor market
Strong grasp of food cost, labor cost, inventory, and scheduling fundamentals
ServSafe® Manager certification (or ability to obtain promptly); knowledge of safe alcohol service
Reliable, organized, and calm under pressure, with a positive, get-it-done attitude
Solid computer skills (Microsoft Office); POS and F&B management software experience a plus
Flexible availability — evenings, weekends, and holidays as business demands, adaptable to seasonal volume
Able to stand for long periods and lift up to 50 lbs

Responsibilities

Run daily service across F&B outlets — be visible, present, and engaged on the floor during peak volume
Open and close outlets to standard; serve in the Manager on Duty rotation for the department
Keep facilities, equipment, and service areas clean, stocked, safe, and guest-ready at all times
Step in wherever needed — line, counter, or register — and set the pace by example
Hire, train, schedule, and coach a team of cooks, hosts/cashiers, and attendants
Build a positive, accountable team culture — clear expectations, regular feedback, and recognition for people who deliver
Run pre-shift huddles and staff meetings; ensure every employee is trained to standard, including food safety and guest service
Address performance issues promptly, fairly, and with proper documentation, in partnership with HR
Champion GHSR guest service standards — train them, model them, and hold the team to them
Monitor real-time service (line speed, order accuracy, cleanliness) and fix friction points fast
Resolve guest concerns on the spot and follow up on feedback and survey results
Manage food, beverage, and labor costs to targets; control waste and portioning
Handle purchasing, inventory, and vendor receiving; keep pars stocked without over-buying
Support menu planning, pricing, and promotions with the Senior F&B Manager
Ensure full compliance with health department, food safety (ServSafe®), alcohol service, and labor regulations — clean inspections, every time