Berenjak F&B Manager - Soho House Chicago

Soho House • Chicago, IL

8d • Onsite

About The Position

Berenjak is opening in Chicago, inspired by Tehran's neighborhood kebab houses, focusing on incredible food, genuine hospitality, and bringing people together. As a founding team member, you will be crucial in creating a restaurant where guests and staff feel cared for. The Food & Beverage Manager at Soho House is responsible for managing service, quality control, and ensuring a consistent F&B experience under the General Manager's direction. This role owns daily, weekly, and monthly delivery on special projects, ensuring optimal member, guest, and staff experience. You will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, hiring, inventory, purchasing, vendor relationships, and optimizing the business to its highest standards, focusing on staff and finance. A successful candidate will maximize sales and revenue by building customer relationships, understanding needs, and implementing efficiency-driving opportunities. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, and overseeing hiring, training, and scheduling of F&B staff.

Requirements

• Minimum of 5+ years’ experience in a similar capacity.
• Detail-oriented, process-driven, and able to problem-solve in high-volume, demanding, fast-paced environments.
• Experience with POS (or alternative), Open Table, Opera, or other hospitality-driven technologies.
• Passionate and influential leader who communicates positively cross-functionally and leads a team to drive efficient and effective best practices through service.
• Passionate about food and beverage trends, best practices, and local health & safety compliance regulations.
• Ability to manage personnel and meet/exceed financial targets.
• Guest-oriented and service-minded, as well as flexible and pro-active.
• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast-paced movements to go from one part of the property to others.
• Must be able to move, pull, push, carry or lift at least 30 pounds.
• Must be able to occasionally kneel, bend, crouch and climb.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.

Responsibilities

• Proactively manage operations in conjunction with the General Manager to ensure service, staffing, and member/guest experience are above par and profit meets targeted budgets.
• Partner with internal and external stakeholders to create, design, train, and implement exceptional menus, purchase goods, and continuously make necessary improvements.
• Proactively identify customers’ needs and develop action plans that enhance experience and mitigate risk.
• Engage and comply with HR (People & Development) guidelines and support recruitment efforts to attract, retain, and train high-performing new hires.
• Establish targets, KPIs, schedules, policies, and procedures.
• Drive transparency and open communication to foster team awareness, ownership, and accountability, with an emphasis on motivation and teamwork.
• Comply with all allergy procedures and maintain a clean, sanitary, healthy, and safe work environment for staff, members, and guests, adhering to safety regulations.
• Responsible for weekly/daily recaps detailing service standards, allergy procedures, staffing, sales, profit, and proactive solutions to mitigate future risk.

Benefits

• Competitive compensation packages
• Global benefits and perks
• Training to develop technical and managerial skills
• Medical, Dental & Vision (for full-time employees)
• Retirement fund with a 2% match (for full-time employees)
• Sick days + vacation days (for full-time employees)
• Career progression opportunities domestically or internationally
• Mentoring, apprenticeship, local outreach, and sustainability initiatives through Soho Impact
• Extensive range of internally and externally run courses for all employees
• Access to monthly Cookhouse & House Tonic events, trips, and trainings
• Team events (fitness sessions, cinema screenings, art classes)
• Substantial meal free of charge while on duty

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed