Food & Beverage Manager
About The Position
The Fairmont San Francisco, a landmark hotel with a rich history since 1907, is seeking a Food & Beverage Manager. This role reports to the Director of Food & Beverage and is responsible for leading, mentoring, and training the Food & Beverage Operations team. The manager will focus on ensuring service standards are met, strategizing on new products and service offerings, and creating unforgettable guest experiences. Key aspects of the role include maximizing revenues through effective communication and implementation of strategies, managing the departmental budget responsibly, addressing guest concerns professionally, and continuously seeking ways to improve product and service while increasing volumes and profits. The position requires balancing operational, administrative, and colleague needs, while adhering to all outlet policies, procedures, service standards, and safety and sanitation guidelines.
Requirements
- Service focused personality is essential
- Previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
- Constant standing and walking throughout shift
- Occasional lifting up to 25lbs
- Seated use of computer, keyboard and mouse
Responsibilities
- Lead, mentor and train the Food & Beverage Operations team in all aspects of the department and ensure service standards are followed
- Strategize on new products and service offerings
- Create unforgettable experiences for our guests
- Consistently offer professional, friendly and engaging service
- Maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon strategies, practices and promotions
- Monitor the departmental budget in a fiscally responsible manner
- Address guest concerns and react quickly and professionally
- Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
- Balance operational, administrative and colleague needs
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Benefits
- We support you to grow and learn every day
- Work brings purpose to your life
- Explore Accor’s limitless possibilities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
