Food & Beverage Manager

BallenIsles Country Club • Lehigh Acres, FL

1d • Onsite

About The Position

Ibis Landing, located in Lehigh Acres, FL, is pleased to announce an excellent career opportunity for a Food & Beverage Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Requirements

• 3–5 years of front-of-house leadership experience in a high-end restaurant, private club, or hospitality environment.
• Strong understanding of service standards, dining room operations, and event execution.
• Demonstrated ability to lead, coach, and motivate team members.
• Excellent communication, organizational, and interpersonal skills.
• Ability to multitask and remain professional in a fast-paced environment.
• Availability to work evenings, weekends, and holidays as required.
• Ability to stand and walk for extended periods.
• Ability to lift up to 25 pounds as needed.
• Schedule flexibility based on business needs.

Responsibilities

• Works closely with the Food & Beverage Director and General Manager, this role oversees front-of-house service, bar service, member dining, and event execution while upholding service standards, operational efficiency, and fiscal responsibility.
• In addition to floor leadership, supports administrative and communication functions including daily dinner reservation management, Jonas POS administrative support, coordination of dining and event information.
• Leads by example, provides real-time coaching, and ensures consistent execution of front-of-house standards and procedures.
• Supports daily front-of-house operations for à la carte dining, bar service, member events, and private functions.
• Serves as a visible floor leader, modeling service standards appropriate to a private club environment.
• Assist with training initiatives and reinforce service standards and Standard Operating Procedures (SOPs).
• Oversee clubhouse opening and closing procedures and ensure completion of operational checklists.
• Assist with scheduling and daily staffing decisions; manage floor pacing and staffing levels during service.
• Provide real-time coaching and operational support to FOH staff, including POS assistance as needed.
• Manage daily dinner reservations, including seating charts, reservation pacing, and floor plans.
• Coordinate seating and service logistics for events and maintain website dining and event details.
• Support revenue goals through suggestive selling and promotion of Club offerings.
• Maintain dining room cleanliness, organization, and presentation standards.
• Ensure compliance with all applicable health, safety, and sanitation regulations.
• Lead training initiatives and reinforce service expectations.
• Perform other duties as assigned by management to support Food & Beverage operations.
• Consistently demonstrate professional leadership presence on the floor during assigned shifts.
• Support high levels of member satisfaction through attentive service, responsiveness, and effective issue resolution.
• Maintain accurate and timely dinner reservation management and seating plans.
• Support efficient labor utilization through effective floor management and communication with leadership.
• Reinforce service standards and SOPs through ongoing coaching and training support.
• Demonstrate reliability, punctuality, and preparedness for all scheduled shifts.
• Communicate clearly and professionally with members, staff, and management.
• Adapt to changing operational needs and contribute positively to a collaborative team environment.
• Performance will be evaluated based on overall contribution to service quality, operational effectiveness, teamwork, and adherence to Association's standards.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed