Food & Beverage Manager

HOUSTON OAKS VENTURE LP•Hockley, TX
•Onsite

About The Position

The F&B Manager ensures the delivery of exceptional guest experience, maintains high standards of quality and service, and leads and develops a team of food and beverage professionals, all aimed at fostering connections and ensuring our team thrives together in a spirit of collaboration and shared purpose.

Requirements

  • Excellent communication and interpersonal skills that foster a friendly and collaborative atmosphere.
  • Minimum of 4 years of experience in food and beverage management or supervisory role, preferably in luxury restaurant establishments.
  • Proven track record of success in managing food and beverage operations.
  • A commitment to providing exceptional service that makes a difference to our Membership.
  • Manager Serve Safe certification is a plus.
  • May be required to work evenings, weekends and holidays.

Responsibilities

  • Deliver service with care and attention, always prioritizing quality and the well-being of the Members.
  • Anticipate member needs and provide personalized attention to enhance their dining experience.
  • Monitor member satisfaction and take action to address any issues.
  • Build and maintain relationships with members.
  • Oversee the day-to-day operations of all food and beverage outlets, ensuring smooth and efficient service.
  • Coordinate with kitchen staff, servers, bartenders, and others to ensure seamless execution of service.
  • Monitor and maintain cleanliness, sanitation, and organization of all F&B areas, adhering to health and safety standards.
  • Ensure all staff members are properly trained and adhere to established service standards and procedures.
  • Manage reservations, seating arrangements, and guest flow to optimize service and maximize revenue.
  • Handle guest inquiries, feedback, and complaints promptly and professionally, striving to exceed expectations.
  • Manage cost control measures, and expense tracking.
  • Monitor and analyze areas for improvement and implement strategies to increase profitability.
  • Control inventory levels of food, beverages, and supplies.
  • Minimize waste and spoilage through effective inventory management, portion control, and production planning.
  • Ensure accurate and timely processing of sales transactions and reconciliation of daily revenue.
  • Ensure consistent quality and presentation of all food and beverage offerings.
  • Monitor guest feedback and industry trends to identify opportunities for menu innovation and improvement.
  • Conduct regular quality checks of food and beverage products, service standards, and presentation.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Maintain a safe working environment for staff and members.
  • Adhere to all company policies and procedures.
  • Ensure responsible alcohol service practices and compliance with all liquor laws.
  • Any other duties, as assigned.
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