Food & Beverage Lead (Seasonal) | Hotel Zoso

Columbia Hospitality • Palm Springs, CA

4d • Onsite

About The Position

This role is responsible for supporting daily food and beverage operations while serving inspired dishes and beverages in a welcoming, expertly maintained atmosphere. The leadership, attention to detail, and food and beverage expertise of the individual in this role help the team create unmatched dining experiences for every guest.

Requirements

• Minimum of two (2) years of food and beverage service experience, including bartending experience.
• Working knowledge of restaurant, dining, and beverage service procedures.
• Knowledge of spirits, wine, beer, cocktail preparation, and mixology techniques.
• Ability to operate a computerized Point of Sale system and other required equipment.
• Working knowledge of applicable liquor laws, food safety regulations, and standard cash-handling procedures.
• Strong leadership and guest-service skills, with the ability to motivate and support team members.
• Excellent communication, organizational, and multitasking abilities.
• Ability to remain composed and provide direction in a fast-paced environment.
• Must meet the legal minimum age requirement to serve alcoholic beverages.
• Current State Food Handler’s License and required alcohol service certification or permit.
• Ability to communicate effectively, verbally and in writing, in English.

Nice To Haves

• Previous experience in a lead or supervisory role preferred.

Responsibilities

• Leads by example and supports the food and beverage team in delivering exceptional guest service.
• Assists with coordinating daily operations, including opening and closing procedures, shift assignments, breaks, and side work.
• Provides direction and support to team members throughout the shift.
• Takes guest orders and serves food and beverage items in accordance with established service standards.
• Prepares and serves alcoholic and nonalcoholic beverages using proper recipes, techniques, and presentation standards.
• Enters orders into the computerized Point of Sale system and communicates special requests or dietary needs to the culinary team.
• Ensures food and beverage items are attractive, consistent, and served at the correct temperature.
• Maintains current knowledge of menu offerings, ingredients, spirits, wine, beer, cocktails, menu changes, and sold-out items.
• Monitors the dining and bar areas to ensure cleanliness, organization, appropriate stocking levels, and readiness for service.
• Supports the team in resolving guest concerns promptly and professionally and escalates concerns to management when appropriate.
• Processes guest payments using proper accounting and cash-handling procedures.
• Ensures compliance with applicable food safety, alcohol service, liquor, and workplace safety requirements.
• Assists with training new team members on service standards, procedures, Point of Sale functions, and property expectations.
• Communicates operational needs, guest concerns, and team member issues to management.
• Performs serving, bartending, and other food and beverage duties as needed to support the operation.

Benefits

• Hourly Pay Rate: $20.50
• Tip/Tip Pooling Eligible
• Get Paid Daily
• Paid Time Off & Holiday Pay
• Medical, Dental, Vision, Disability, 401(k)
• HSA/FSA Plans—with employer contribution
• Referral Bonus
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities
• Task Force Work Opportunities
• Online Learning Platform to Help You Grow!
• Third-Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Parks and Attractions & so much more)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed