Food and Beverage Support Associate (Seasonal) | Hotel Zoso

Columbia Hospitality • Palm Springs, CA

4d • Onsite

About The Position

This role supports servers, bartenders, and managers with a variety of tasks to ensure the smooth operation of food and beverage services. The associate is responsible for transporting food, checking order accuracy, delivering items, clearing tables, cleaning and resetting dining areas, and assisting with table service. Additionally, the role involves maintaining stock levels, ensuring cleanliness of service areas, assisting with banquet setups, and supporting opening and closing procedures. Effective communication with guests and team members, safe handling of dishes and equipment, and adherence to safety and sanitation standards are crucial. The position also requires compliance with alcohol service laws and reporting of any safety concerns.

Requirements

• Previous food service or customer service experience preferred.
• Riverside County Food Handler Certificate required upon hire.
• Current Responsible Alcohol Service certification when required for assigned duties.
• Must meet the legal minimum age requirement when assigned to duties involving alcoholic beverages.
• Ability to work collaboratively and respond promptly to direction from servers, bartenders, supervisors, and managers.
• Ability to multitask and remain organized in a fast-paced environment.
• Ability to carry trays containing food, dishes, glassware, or beverages safely.
• Ability to transport up to 30 pounds and remain in continuous motion throughout the shift.
• Working knowledge of bar equipment, beverage service, and applicable liquor laws preferred for bar-support assignments.

Nice To Haves

• Previous food service or customer service experience
• Working knowledge of bar equipment, beverage service, and applicable liquor laws

Responsibilities

• Supports servers, bartenders, and managers with a variety of tasks to keep food and beverage operations running smoothly.
• Transports food from the kitchen to the dining area safely, accurately, and efficiently.
• Checks orders against corresponding tickets to ensure accuracy and confirms any special requests or modifications before delivery.
• Delivers food and beverage items promptly and ensures attractive, consistent presentation.
• Clears used dishes and glassware from tables and transports them to the appropriate dish area.
• Cleans, sanitizes, and resets tables efficiently between guest visits.
• Assists with table service, including refilling water, bread, condiments, and other guest needs.
• Sets up, restocks, maintains, cleans, and breaks down bar and dining areas.
• Maintains appropriate stock levels of glassware, ice, garnishes, napkins, silverware, condiments, and other service supplies.
• Restocks food, beverage, cleaning, and service items as needed.
• Maintains cleanliness and organization in the kitchen and ensures cleaning supplies are stored safely and appropriately.
• Removes trash and recycling and transports them to the appropriate receptacles.
• Keeps dining areas, bar areas, floors, chairs, service stations, and other assigned work areas clean and organized.
• Assists with banquet setup, including arranging tables, chairs, linens, place settings, equipment, and service supplies.
• Assists with opening and closing procedures, including setting up, cleaning, restocking, and organizing service areas.
• Provides timely and courteous follow-through on guest and team member requests.
• Communicates guest requests, dietary needs, and service concerns promptly to the appropriate team member.
• Supports the food and beverage team during peak service periods to maintain an efficient workflow.
• Handles dishes, glassware, trays, equipment, and supplies safely and according to established procedures.
• Follows standards for guest interactions, personal grooming, sanitation, food handling, and workplace safety.
• Complies with applicable laws and regulations regarding the service and consumption of alcohol.
• Reports unsafe conditions or equipment concerns immediately and uses equipment only as intended.
• Completes other duties as assigned to support the operation.

Benefits

• Hourly Pay Range: $18.00
• Tip/Tip Pooling Eligible
• Get Paid Daily
• Paid Time off & Holiday Pay
• Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Referral Bonus
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program “Columbia Cares”
• Volunteer Opportunities
• Committee Participation Opportunities
• Task Force Work Opportunities
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed