Food & Beverage Host (Part-time) - Port Perry

Great Canadian Entertainment•Scugog, ON

9h•CA$18 - CA$21•Onsite

About The Position

Under the general direction of the Food and Beverage Manager or designate, this position will be responsible for creating a positive first impression for restaurant guests. This role must lead by example in contributing to a safe and welcoming environment and creating great guest experiences. The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values.

Requirements

High School Diploma or equivalent working experience
Valid Smart Serve Certificate required
Previous cash handling experience
Excellent interpersonal, teamwork, customer service and communication skills
Must be people-focused and demonstrate a strong commitment to providing exceptional customer service
Proactive and solution oriented with a drive to succeed
Demonstrate strong initiative, active listening and teamwork skills
Maintain a positive working relationship with fellow employees and management as part of a team
Ability to multi-task and work under pressure in a fast-paced environment
Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise
This role requires extended period of standing, walking, bending and may lift up to 35 lbs

Nice To Haves

Previous P.O.S system experience an asset

Responsibilities

Provides exceptional customer service to all internal and external customers in an upbeat, positive and professional manner.
Demonstrates thorough knowledge of all food and beverage items available at the restaurants and food hall.
Processes all cash and credit card transactions utilizing the P.O.S. system.
Ensures accurate cash handling and balancing of sales and/or cash float at the end of the shift.
Identify opportunities to upgrade products and maximize upselling opportunities to increase revenue.
Attends cash and serves guests in a timely and professional manner.
Wipes and clears tables to ensure cleanliness in the food hall and buffet dining area.
Welcome and greet guests; answer general inquiries relating to food, beverages and other restaurants on the premise.
Maintains clean service areas and stocks shelves as required.
Reports any irregular/suspicious activities, malfunctions and hazards to the supervisor immediately.
Assists other co-workers as requested.
Seats guests to minimize wait times as required by the management team.
Understand and follow opening and closing cashier duties.
Regular cleaning and sanitization of counters, refrigerators, and other equipment in the work area.
Performs preventive maintenance and cleaning of food and beverage equipment as required.
Adheres to all AGCO, GCGC, departmental and HR policies as they relate to functions of the role.
Ensures compliance with licensing laws, health and safety and other statutory regulations.
Performs other duties as assigned as the Food & Beverage Management Team.