Food & Beverage Director

Q - Center•St. Charles, IL

1d•$110,000 - $125,000•Onsite

About The Position

The Director of Food & Beverage is responsible for coordinating, supervising and directing all aspects of the Food & Beverage and Purchasing departments’ operations, while maintaining profitable Food and Beverage outlets and high quality products and service levels. This position is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Requirements

At least 4 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience.
Must be proficient in Windows, Company approved spreadsheets and word processing.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates.

Responsibilities

Oversee all aspects of the daily operation of Food & Beverage outlets, banquets, kitchen, breaks, purchasing and any other Food & Beverage operations.
Manage department associates, with emphasis on Outlet Managers, Banquet Managers, Purchasing Manager and Executive Chef.
Respond to guest complaints in a timely manner.
Coordinate and monitor all phases of Loss Prevention in the Food & Beverage and Purchasing departments.
Monitor quality of service in Food & Beverage.
Monitor quality of product in Food & Beverage and Purchasing departments.
Assist in menu planning and preparation.
Ensure compliance with all local liquor laws, and health and sanitation regulations.
Ensure compliance with requisition procedures.
Market ideas to promote business.
Reduce employee turnover.
Maintain revenue and payroll budgets.
Meet budgeted productivity while keeping quality consistently high.
Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
Collaborate with executive leadership to develop and meet Q Center’s goals while supplying expertise and guidance on operations projects and systems.
Review, analyze, and evaluate business procedures.
Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ensure that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with Q Center’s business plan and vision.
Ensure work environments are adequate and safe.
Establish and maintain relationships with third parties/vendors, overseeing and managing all vendor contracts.
Keep abreast of market trends and competitor activities.
Develop and maintain complete knowledge of and comply with all departmental policies/service procedures and Standard Operating Procedures.
Interview candidates for open management department positions and follow standards for hiring approvals.
Organize and oversee the work and schedules of departmental managers and/or supervisors.
Conduct associate performance reviews in accordance with Q Center standards.
Motivate, coach and counsel all department management according to Q Center Policy.
Establish and administer the department’s budget.
Plan, direct, control, implement, evaluate, monitor, and forecast budgets and cost of sales to achieve financial objectives.
Communicate and explain new directives, policies, or procedures to managers; for major changes, meets with entire staff to explain changes, answer questions, and maintain morale.
Improve associate and guest and satisfaction through policy and procedural changes.
Lead coordination and integration of efforts among departments to produce smoother workflow and more cost-effective business processes.
Projects a positive image of the organization to associates, guests, industry, and community.
Perform other related duties as assigned.