Food & Beverage Director

Hulsing Hotels/ Earth Fare / AccucareBristol, VA
Onsite

About The Position

A Food and Beverage Director is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest experience while training staff and working within budgeted guidelines. As a Food and Beverage Director, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest experience. A Food and Beverage Director will also be required to manage, train, and develop team members and work within all budgeted guidelines.

Requirements

  • Management and/or supervisory Food and Beverage experience
  • Able to meet financial targets
  • Ability to comply with all Food and Beverage brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

Nice To Haves

  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service

Responsibilities

  • Manage all Food and Beverage Outlet operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Recruit, manage, train and develop the Food and Beverage team
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Develop menus with other members of Food and Beverage team
  • Accountable for monthly stock takes
  • Incentivize team members to maximize sales and revenue
  • Carry out annual and mid-year appraisals with Managers under your responsibility
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
  • Comply with hotel security, fire regulations and all health and safety legislation
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