Food & Beverage Category Operations Manager

El Tigre / Tex Best / La Lomita•Edinburg, TX

12h•Hybrid

About The Position

The Food Operations Manager leads operational execution for all food and dispensed beverage programs across a 37-store convenience store and travel center chain. This role drives food safety, quality, operational consistency, merchandising standards, profitability, and training for core food categories including tacos, burgers, chicken sandwiches, fresh-made sandwiches, pizza, and breakfast sandwiches, as well as dispensed beverage programs such as fountain, coffee, and frozen beverages.

Requirements

3–5+ years multi-unit foodservice leadership.
Strong food safety background.
Proven sales, waste, and labor performance.
Experience with fresh-made food programs.
Ability to travel between stores.

Responsibilities

Ensure daily operational excellence across all core food categories.
Drive execution of dispensed beverage programs.
Implement SOPs for production, prep, hold times, waste control, and sanitation.
Perform structured weekly store visits.
Ensure 100% compliance with food safety regulations.
Conduct food safety audits.
Own all food & beverage P&L levers.
Achieve 2026 KPIs: Total Deli Sales Growth: 10% YoY, Food Add-Ons: 15%, Waste: = 4%, Overall GP% Goal: 55% (Food: 53%, Coffee: 65%, Fountain: 35%, Frozen: 35%).
Ensure planogram adherence and product presentation.
Maintain menu accuracy and displays.
Train and develop store food leaders.
Support hiring, scheduling, and performance.
Maintain par levels and manage distributor issues.
Ensure equipment maintenance.