Food & Beverage Operations Manager

BallenIsles Country ClubOkatie, SC
$90,000 - $100,000Onsite

About The Position

Oldfield Club, a private community in Okatie, SC, is seeking a driven Food & Beverage Operations Manager to join their team. This role is crucial in creating memorable moments and leading exceptional hospitality within a fast-paced, hospitality-focused property. The manager will oversee daily operations of dining venues and food and beverage services, ensuring exceptional member experiences and consistent service standards. This position plays a vital leadership role, especially during an ongoing clubhouse renovation, requiring a balance of leadership, organization, financial awareness, and member engagement. The ideal candidate is a hands-on leader who thrives on the floor, inspires teams through coaching and mentorship, and combines operational excellence with genuine hospitality. Reporting to the Director of Food & Beverage, this leader will be a visible presence, supporting service teams, developing future leaders, and maintaining a culture centered on hospitality, accountability, and excellence.

Requirements

  • Minimum of three (3) years of progressive Food & Beverage management experience in a private club, resort, hotel, restaurant, or upscale hospitality environment.
  • Demonstrated success managing multiple dining outlets, service teams, or food and beverage operations.
  • Strong knowledge of food and beverage service standards, inventory management, labor controls, and budgeting.
  • Experience recruiting, training, coaching, and developing service teams.
  • Proficiency with POS systems, scheduling software, inventory management platforms, and Microsoft Office applications.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong organizational, planning, and problem-solving abilities.
  • Ability to remain composed and effective in a fast-paced, member-focused environment.
  • Knowledge of alcoholic beverage service regulations and certification requirements.

Nice To Haves

  • Private club experience preferred.

Responsibilities

  • Oversee daily food and beverage operations across all dining venues and service areas.
  • Maintain exceptional service standards during lunch, dinner, member events, and special functions.
  • Ensure all outlets operate efficiently while delivering a consistent and memorable member experience.
  • Serve as a visible leadership presence during service periods, providing support, coaching, and guidance to staff.
  • Monitor guest satisfaction and proactively address opportunities to enhance service delivery.
  • Build meaningful relationships with members and guests.
  • Anticipate needs, recognize preferences, and create personalized experiences.
  • Address concerns promptly, professionally, and with a hospitality-first mindset.
  • Continuously evaluate member feedback and identify opportunities to improve the overall dining experience.
  • Foster a culture where every interaction reflects warmth, professionalism, and genuine care.
  • Recruit, train, mentor, and develop front-of-house team members and supervisors.
  • Foster a culture of professionalism, accountability, collaboration, and service excellence.
  • Conduct regular training sessions, pre-shift meetings, and performance coaching.
  • Support succession planning and the development of future leaders within the department.
  • Lead by example through a hands-on, team-oriented leadership style.
  • Assist in managing departmental budgets, labor costs, inventory, purchasing, and cost controls.
  • Monitor financial performance and identify opportunities to improve efficiency and profitability.
  • Maintain accurate POS systems, reporting processes, scheduling, and operational procedures.
  • Ensure compliance with all safety, sanitation, and alcohol service regulations.
  • Support inventory management, purchasing processes, and vendor relationships.
  • Partner closely with the Director of Food & Beverage during the ongoing clubhouse renovation to ensure service continuity and a positive member experience.
  • Contribute operational insight and recommendations regarding future dining operations and member experiences.
  • Support implementation of new processes, service enhancements, and operational improvements associated with renovated facilities.
  • Serve as a positive and steady leader throughout periods of change and growth.

Benefits

  • Employer subsidized medical coverage.
  • Dental, vision, short- & long-term disability coverage available.
  • Company-Paid Life Insurance
  • 401(k) Plan with Employer Match
  • Immediate paid time off accrual.
  • Employee Assistance Program (EAP)
  • Complimentary Team Member Meals
  • Professional Development Opportunities
  • Team Member Recognition Programs
  • Employee Events and Appreciation Activities
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