Food & Beverage Cashier, Starbucks (Part Time; Varied)

Harrah's Cherokee Casino ResortCherokee, NC
Onsite

About The Position

The Food & Beverage Cashier provides warm, attentive guest service while accurately processing payments and supporting smooth front-of-house operations within the assigned outlet. This role greets and seats guests as needed, assists with guest inquiries, maintains a clean and organized work environment, and ensures all transactions are handled in accordance with departmental and company standards. Responsibilities vary by location, and the Cashier contributes to a positive, energetic atmosphere while upholding all regulatory, departmental, and company policies and promoting the values and service culture of Caesars Entertainment. When assigned to the Employee Dining Room (EDR), the Food & Beverage Cashier may perform additional back-of-house and food-service tasks. These include assisting behind the serving line, supporting basic food preparation, and ensuring proper cooking methods, temperatures, sanitation, and storage of prepared items and leftovers. The role helps maintain efficient EDR operations while upholding all food-safety and quality standards. When assigned to Room Service, the Food & Beverage Cashier is responsible for managing the cash register bankroll, processing all payments and room charges, and maintaining accurate logs and charge records. The role requires strong menu knowledge, accurate order-taking, and timely processing of guest requests, including VIP comp orders. Additional duties include verifying guest information, dispatching and tracking deliveries, coordinating tray pick-ups, and assisting with routine inspections and inventories of room-service equipment and supplies. The position supports smooth in-room dining operations while ensuring prompt, professional guest service.

Requirements

  • Must be 21 years of age or older.
  • High school diploma or GED is preferred.
  • Six months of food service experience is preferred.
  • RASP certification is required (can be completed within 30 days of hire date).
  • Strong guest service skills.
  • Strong communication skills.
  • Strong decision-making skills.
  • Strong teamwork skills.
  • Able to multitask.
  • Able to prioritize.
  • Able to work closely with others.
  • Adaptable.
  • Eager to learn.
  • Receptive to direction.
  • Professional appearance with high personal hygiene standards.
  • Proficient with Microsoft applications, including Excel.
  • Extremely detail-oriented.
  • Strong work ethic.
  • Desire for continued growth.
  • Able to remain mobile throughout the casino.
  • Able to stand for extended periods.
  • Able to perform frequent physical movements.
  • Able to lift up to 25 pounds.
  • Able to respond to visual and auditory cues.
  • Effective in fast-paced, high-pressure environments.
  • Able to communicate clearly in English.
  • Able to follow instructions accurately.
  • Comfortable working amid varying noise, temperature, lighting, crowds, and air quality (including secondhand smoke).
  • Flexibility to work evenings, weekends, and holidays.

Responsibilities

  • Provides warm, attentive guest service while accurately processing payments and supporting smooth front-of-house operations.
  • Greets and seats guests as needed.
  • Assists with guest inquiries.
  • Maintains a clean and organized work environment.
  • Ensures all transactions are handled in accordance with departmental and company standards.
  • Contributes to a positive, energetic atmosphere.
  • Upholds all regulatory, departmental, and company policies.
  • Promotes the values and service culture of Caesars Entertainment.
  • Assists behind the serving line in the Employee Dining Room (EDR).
  • Supports basic food preparation in the EDR.
  • Ensures proper cooking methods, temperatures, sanitation, and storage of prepared items and leftovers in the EDR.
  • Helps maintain efficient EDR operations while upholding all food-safety and quality standards.
  • Manages the cash register bankroll for Room Service.
  • Processes all payments and room charges for Room Service.
  • Maintains accurate logs and charge records for Room Service.
  • Takes accurate orders and processes guest requests promptly for Room Service.
  • Verifies guest information for Room Service.
  • Dispatches and tracks deliveries for Room Service.
  • Coordinates tray pick-ups for Room Service.
  • Assists with routine inspections and inventories of room-service equipment and supplies.
  • Supports smooth in-room dining operations while ensuring prompt, professional guest service.
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